What's my protection if the electric device I receive doesn't work as I espected?

[phillipe-blanger]

What's my protection if the electric device I receive doesn't work as I espected?

[kalvin@ebay.com]

---

@phillipe-blanger wrote:

What's my protection if the electric device I receive doesn't work as I espected?

---

Hi phillipe-blanger,

Here's a Help page that may come in handy for you - there's information here about what steps you can take to try and resolve this situation: http://pages.ebay.ca/help/buy/item-not-received.html

Thanks,

[reallynicestamps]

If the item is new, you are probably best to work with the manufacturer's warranty than to try and get the eBay reseller to honour the warranty.

If it is just a total loss, then go with the Return for Refund. BTW, return to the Seller not the Shipper.