a week of asking the seller to separate my 2 items into 2 seperate invoices , they don't do it

[jewels1912]

I have been emailing seller 2-3 times a day (For about a week) asking them to separate my two items for purchase into 2 separate invoices

[reallynicestamps]

Well, you have two choices now.

Since it has been more than four days since you got the single invoice, you can pay it (Paypal backed with a credit card would be best for both you and your seller) and get the items together. Then pay off the credit card at your leisure.

Or you can continue to refuse to pay and have the seller open and win an Unpaid Item Dispute. While this would end the transactions, it would also give you two Strikes and most sellers will not accept bids from bidders with Strikes.

[momcqueen]

Most buyers ask for the exact opposite: two items on one invoice in order to save on postage. Is it possible the seller misunderstands your request?

Or are you trying to ship your items to different addresses?

A seller is only allowed to ship to an address that's associated with your ebay buyer ID. If you, for example, had just bought two toys from someone and were trying to send the toys to different grandchildren at different addresses for Christmas, each address would have to be entered into YOUR profile as an alternate shipping address. Saying, 'ship one to so-and-so' doesn't count. A seller can't do it. 

Either way, your seller probably should be explaining the reason he or she cannot accommodate your request. 

I'm also thinking it's possible that English is a second language for them. In which case, try it again with Google Translate?

Good luck.

[jewels1912]

The two items are similar and come with free shipping. Phoned PayPay and they say it's seller that has to change to two separate invoices. Yes, I want one sent to my address and the other to a friend. I have been able to do this before and transaction went great. I do think language is a Barrier, but after so many times of so many emails to seller I sometimes wonder if they just act like they don't know what is being asked. Mjw2006 you have a great point to use Google Translate. I think what also may be is the seller would save on shipping if it's just to one address. I think I will just pay for the items together and just be forever done with the seller. And go on to order another item the same from different seller, to send to different address. So much for what would of been a Christmas gift sent.not a happy buyer.

[momcqueen]

After your explanation, I'm thinking the seller is likely ignoring your request because, with free shipping, they can save postage by sending both to the same address. If you want to ship things to others, though, you must create a new shipping profile under your own settings to do it or the seller can refuse and then report you for it. Other sellers might be accommodating your requests to do so but they really don't have to and, in fact, run the risk of getting themselves into trouble for it. It's got to be an alternative shipping profile under your ID. Do you know what I mean? That makes it legit. Like getting something shipped to your workplace instead of your house so that your kids don't see it. Alternative shipping address,
I think it is also called under account settings. You can delete the ones you don't use after the item is received.