asking for refund

[ricogloria]

my   name  is  gloria   mclean i   had   purchased  a item  on  ebay  transaction  number  is  172342492051 2016 womens  fur  winter  jacket   i  was   told  from  the  seller  i  could  have  a   refund  didnt  receive  it   please   help

[momcqueen]

Go to the Resolution Centre and open an Item Not Received Case for the item. 

This will expedite your refund from the seller. If you are told you were already refunded, check your funding source for the money.  

Don't accept an offer for a replacement unless the seller is located within the same country as you and it will arrive within the week. Offering to send a replacement is often but not always a stall tactic designed to make you wait out your claim. 

[reallynicestamps]

If your Paypal account is backed by a credit card, a refund will go there, rather than on to your PP balance.