Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

US dollars when shipping from Cananda

I want to buy a product that is located in Canada, where I'm from. Why is it listing in US dollars?

Business paypal account, as a seller, does not allow Canadian provinces and postal codes.

I tried to do a business paypal account, so we can sell on ebay and use paypal, but application does not allow Canadian provinces and Canadian postal code. Only allowed USA. Unable to apply. Thank you. Mary

is there a way to avoid sellers who drop ship?

revise item bug

Hi, i have a problem when i revise a active auction, with ebay.camy auction number 222031017175when i have create this auction first time i listed this item at 130$ , when you search on ebay netgear r7000, you can find my product correctly , my route...

Resolved! When listing an item on ebay.ca, is it also listed on the US site as well?

I have items listed on Ebay.ca that are not showing up on Ebay.com. Aren't they supposed to automatically be on both?

How can a seller charge Canadian provincial taxes in US funds?

Just wondering how a seller can get away with charging taxes in US funds, even though they advertise the cost of the item in US $, simply because the amount remitted is more than the correct tax charge. For instance, let's assume an exchange rate of ...

A buyer from US is unable to process checkout.

I am from Canada. The buyer from Texas, US is unable to checkout as he is recieving the error that I do not ship to his area. I am willing to ship there. The item was won by a bid, and I listed " buyer pays for shipping" for the shipping option. Woul...

How do I access the eBay product catalogue?

Can anyone tell me how I can use eBay's product catalogue? I would like to list a book but nowhere can I find where to enter an ISBN number.

Showing shipping costs from another country than I am from on my selling page?How to change?

Don't know how but I have costs for shipping from another country on my seller page and I want to change it back to us prices only. How can I do that anyone help me out?

My Visa card was recently updated, now i can't use my updated card to purchase items on ebay

I can't use my Visa card on ebay cause it has been updated and my new card doesn't register.

What happens if I got a refund for something I bought but then also received the item a week later?

I bought an Item, did not receive it by the estimated delivery date so I opened a request. Ebay was kind enough to refund my money but then I also received the item a week later. Do I keep the money or repay the seller? Thanks

Shipping time? GSP - USA to Canada

Does anyone know how long it roughly takes to get a shipment through GSP?I won and paid for my item on Jan 28, the seller marked as shipped on February 3. I have seen no updates with the UPAA#. I've contacted eBay and PB, and they both can't help me....

Canada Post Paypal Sales tax?

Anyone know if Canada Post is charging sales tax on paypal labels? There is no mention of it anywhere when you make the label. Only reason i ask because my accountant wants to know if this is the case.

how to cancel a buyer's bid

This buyer has bid on my auction. Twice in the last year he's defaulted on purchases and yet his feedback is still 100%.How can I remove his bid?

Help with creating listings with HANDLING costs and/or FREE shipping

Can anybody help me out here, what am I doing wrong with these two similar and possibly related problems. NOTE: These pics show two different listings I’m having trouble with, they are NOT the same one. Want to add handling costs for BOTH domestic an...

Due to a mistake, I want to cancel a purchase. (buy it now) How do I do it?

Due to a mistake, I want to cancel a purchase. (buy it now) How do I do it? I contacted the seller immediately, corrected my mistake, and purchased the item immediatleywith the correct information. But ebay keeps reminding me that I have an unpaid it...

hello, I would like to know how to do a return

Hi.I bought some books but they are not what I need. I wand to return them, How I have to do it? Thank you

Resolved! Inpatient buyer...

buyer bought a book on Friday night, then this morning sent me a rude message asking why I haven't shipped the book... I guess weekend doesn't exist in certain American's mind. Taking BC family day into account, it hasn't even been one business day y...

Tracking information error

Hey all, I sold and shipped an item todaywent in to add the tracking number to the transaction after I marked it as shippedand accidentally added the tracking number to the wrong item that i sold today but has not been shipped yet. I quickly realized...

ebay UK sellers get 'free pass' on tracking requirements due to Royal Mail failures

Well, lookee here..... http://www.ecommercebytes.com/cab/abn/y16/m02/i22/s02 eBay Gives UK Sellers a Break on Tracking RequirementsBy Ina Steiner EcommerceBytes.com February 22, 2016 eBay is giving UK sellers a break on a key performance metric as it...

pay pal shipping label printing be warned the info is not being sent to ebay

this is getting painfull, managed to print a shipping label,oh my im just beside myself,although the tracking didnt go to ebay,had to mannualy enter it,now ebay keeps telling me to ship,are these two still fighting my god allready,two big entitities ...

Resolved! Cheapest international shipping

I intend a very small package internationally from Canada, but I don't know which shipping option to choose.Which is the cheapest option which can go overseas to anywhere in the world?

Wrong item???

I'm a Seller & a Buyer purchased an item & claims to have recieved the wrong item.I asked for a Photo of the "item recieved" next to the shipping label.Buyer replied when Ebay asks me I will & opened a claim.After 3 different days & average of 30 min...

bonjour je vous repon le vender ne ma pas repondu apre deux foi 0 reponse

what if their is a problem with payment and item has already been off for shipping

What if bank reversed payment with paypal in bank because their was not enough funds to cover all of purchase when it with through and item was all ready shipped can buyer replace funds.

Is billing automatic?

I recently sold an item in an auction. When an item sells, is the buyer automatically able to pay for the item to my PayPal? I buy all the time with my PayPal connected to my Ebay account.

HOW DO I LIST ADULTS ONLY MATERIAL ON EBAY.CA?

im new and violated eBay trademark policy

Hi, so i posted a phone for sale and i violated ebays trademark policy but i already shipped the item to the buyer and his messages are gone to so i cant contact him am i still going to get my money or is ebay going to take it back?;and is ebay going...

Shipping Question

I have someone who ordered 3 different items from me from 3 different eBay accounts which are going to the same address but all have zero feedback. Do I ship the items since he paid ? Or is there some scam going on ?