Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

How do I get ebay to refund final value fee when buyer doesn't pay?

I accepted buyer offer of $550.00 for my item but then he never paid. I was charged a fee for sale. I opened an unpaid item case and still never received payment. How do I get ebay to refund their fee?

return shiping charge

i receivied a defective product so i like to return it.For that i open a request for return and seller except mt request.But he say i pay for return shipping charge.As per my knowledge seller responsible for return shipping because its defective prod...

Pre-approved bidders ?

eBay advises: Pre-approved biddersOccasionally, for certain high-profile listings, we allow a seller to create a pre-approved bidders list to restrict their listings to a specified group. Here's what you can expect if you bid on a listing that has a ...

Resolved! BUG with Selling Manager?

I have been around a long time and more or less how the many programs and functions on eBay work and should work. Selling Manager - Unsold tab - presents a new challenge today. Until now, whenever unsold listings were relisted using the "relist" func...

Is this really hell to sell on Ebay ?

Hi, Over the years I have accumulated several hundred Canadian stamps and I think it's time to clean all this but with everything I read on this forum, I see only hassle coming, starting with the taxes due.I do not want to become a dealer, I just wan...

PLEASE TRACK YC399368321YW CARRIER CHINA POST- PROBLEM WITH PURCHASE DEC 8TH!

hI on December 8th I bought a necklace on Ebay and have been informed that there is a problem with the purchase and that I should contact ebay Canada site to get information. This info came from China Post tracking #YC399368321YW. Can u help me as th...

Resolved! What do I do if the buyer wont respond to a cancelled item?

Hello,I have a buyer that bought a bunch of things from me, I sent an invoice and waited for payment. It took me having to send another invoice a few days later before she finally asked if she could wait and pay well into the New Year. I said no, tha...

I'm trying to create a mailing list using my past buyer. How to I do that?. Thanks Bernard

Hi, I'm trying to create a mailing list using my past buyer. How to I do that? (I want to send an email to all my past buyers). Thanks. Bernard

Hey Guys! I'am trying to change my instrument panel lights for my 2005 toyota corolla. What # is it?

Urgent - How to do a return ship that seller pays, by a deadline...without a label, etc.

Hi, I need some advice please.I purchased an item that was defective. I requested a return/refund on the 17th. I got the refund on the 18th. The email I got from Ebay says, "Return Shipping - Seller Pays". Information in Paypal said the seller would ...

led bulbs made in china

Ibought a few LED bulbs made in Chuina and they all burnt after less than 200 hours of operation. Ofcourse, 200 hours is something like 3 months, so it was too late to give bad feedback. Sellers dodn't reply to my complaints. What an I do? One advise...

I clicked "revert back to old store" I like the new one better, how do I get it back?

Unauthorized chargeback - anyone tried to press fraud charges ?

Customer claims unauthorized use of credit card 2 months ago, but nothing came back. Customer does not reply to question. Anyone tried to press credit card fraud charges ? Which police agency if both buyer and seller are in Ontario ?

What makes a "Demand" from a Buyer?

Buyer buys item with best offer with a US shipping address though buyer location is overseas. Payment is now in, with shipping to the buyer location. Huge shipping difference, going from $35 to about $200, tracked and insured. The listing had shippin...

why do i keep seeing paintings that have sold at auction come up again

I just listed an item for sale for the first time. It went into design cards, instead of software

I just listed an item to sell for the first time. It is listed under embroidery design cards, instead of embroidery software. What do I dol

180 days INR, NAD, will software reflect this change?

Because we sell internationally we have already been hit with the new 180 days INR policy. So refund was issued...no biggie. However what will happen if buyers open NAD cases after 60 days and the original listing with the original pictures is delete...

Watch out for the little yellow message boxes

Those little message boxes outlined in yellow that pop up when you're relisting an item seem to be changing again - not an unusual phenomenon here. A few months ago, every one of those boxes I encountered said "List 3x for free", then a few weeks ago...

Is there a way to see Buy It Now price changes? All I see is date of revision.

I work for a business that sells on eBay and we use primarily Buy It Now or Best Offer listings. Sometimes items remain listed for several months and the Buy It Now price may get revised several times. When I look at the Revision summary I can see th...

I can't see a member's listings when I go to their page.

I can't see a seller's listings she I go to their page and click on Items for Sale despite the fact that I can see his listings via an old link to an item they've already sold. How do I, they, we fix this?

I request return, and I want to cancel now, but I can't find this case in the Resolution Centre

No idea where to locate this case, I request return, but I can't find this case anywhere not in Resolution Centre or Paypal

Resolved! Would a GSP program for seller in Canada be helpful?

GSP is currently an eBay.com USA seller program. It is coming to eBay UK. What if it came to eBay.ca Canada? Would it help a Canadian seller? Shipping rates outside of Canada to the USA and world are very high using Canada Post. For items under 1 kg,...

I just opened a new account how do sellers view my past 12 years feedback history of 100%

I just opened a new account how do sellers view my past 12 yrs. feedback history of 100% can i get my feedback put on my new account or is it to late to reset my old user id & original password

Ebay removed seller so i cant open dispute. Item not shipped.

A seller who didnt ship his otems to anyone,was removed from ebay,by ebay. .i didnt recieve my item but theres no way to open a dispute. I followed paypals rules and tried to work it out with seller who said please wait,i reship.That put it passed 45...

Payment question

Hello I had a seller who didn't pay accourding to my page, and she has come back to me saying that she did pay and that she is waiting for me to get it, is she lying to me or is there a problem with my page.

is there a phone number for ebay canada suppot

contact ebay

I keep receiving invoices for items I've paid for already telling me to pay for same items at different cost again!! What the hell is going on?! I just want done with this site after I've received all my items. I can't even keep track of what I've pa...

Looking at buying a truck. It has high bid and underneath that it has approximate which is higher

Why does it have a high bid of one amount and then show approximate underneath which is a higher amount? Never saw this before. Is it something to do with it being a vehicle?

Why can't I contact Ebay ? I just got ripped off?

I purchased an item using the Global Shipping Program and my item was lost in the mail. The tracking keeps saying it was 'Returned Successfully to the Sender' but my seller said she never received it. Paypal closed my case !! And I can't even contact...

Upgrading to ebay store

My question... I plan to upgrade to a basic ebay store for my listings in about two weeks. Since its less expensive to make a one-time payment for 12 months then this is what I am going to do. Now, I plan to have more and more listing (I am growing m...