Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

how can i be sure a cellphone being sold is not stolen

I like to send a gift card in a letter, how can I do it safely without spending $10.00 for shipping?

If I send a gift card to a buyer with regular mail I have no way to know if the buyer has received it or not. The buyer could just say I did not get it and I have no way to prof it that he has received it,

I would like to have my parcel shipped a different way then the seller. Can it be done?

I am bidding on an item that if I win in its going to be sent Canada regular post. I would like to change that if I could. Can I?

How Long is The 21 Day Hold on my account for?

Hello Guys, Im new to Ebay Canada and Im just wondering if someone can please Help me out understand... I am selling NFL beanies and I need the money for shipping ASAP how do I get this money so I can send to people.. its to expensive to cover all th...

How can I post a free ad for cars?

canada post returned package

I made a purchase with an international (Greek) vendor in November which was shipped out promptly. Earlier this week the package was returned to the seller with a note from Canada Post saying that the address was invalid. (I received tracking info fr...

When relisting one item there is no insertion fee but when relisting in batch (2 or more) I am charged insertion fees for each item. Why?

Currently, insertion is free till Dec 16 but when I try to relist more than one item at a time, I am charged this fee for each. Individual relistings are NOT charged an insertion fee. Why?

Address chnage from Paypal listed?

Item 271122360752 was purchased as a Fixed Price. In printing the shipping label I realized the buyer address is at odds with the buyer profile (buyer from Canada, address in Texas) . If I change the address then I opt out of Paypal protection. The b...

Buyer opened a claim for item not discribed.

I have been selling on ebay for a while under another account and I understand the importance of accurately describing the items, so I do that the best I can. I have a buyer that did not read the listing description at all, only the item title. They ...

didn`t receive payment after sending item

I did not receive payment after sending item, now I'm out the item and the payment. I did open a case and now closed and credit fee returned. I want the post and item back...what do I do?

How do I get a listing to appear in my e bay store

How do I get my listing to show in my e bay store?

Resolved! Can you save the active listings items and the unsold items when closing the store to use for the 50 free auction listings.

Not much else to say.

Resolved! had item on my watch list clicked buy it now and paid for it with paypal not realizing the item had closed

bought and paid for an item not realizing it was closed what happens next

Hello, I was contacted by a seller from the UK who I just purchased a $142.00 CAD item. Do I require extra insurance or am I covered by Ebay

I just wanted to know my coverage for purchases on Ebay. Do I need to pay a seller extra for insurance. Is that extra insurance paid for his benefit or mine or both our benefits? I thought that ebay or Paypal covered me, the buyer, for approx. $!000....

Software I Received Not What was Described in the Posting

When the software that I bought reached me, it was not the full retail package that was described in the posting. The software I received is sold as a student version and isn't for resale. Ebay policy does't permit selling it, and the only way it cou...

How do I limit my identification when bidding on an item. I notice most bidders will have a letter, three astericts, and another letter.

Most buyers limit their id's such as a***b. How is this done?

Do you know if is "legal" to marked an item as shipped and then contact the buyer a week later to tell him you are out of stock? Thank you!

Hi! I bought two identic items from a seller on December 5 and 6. He marked my items as shipped on December 6, so I thought it was in his way... but he contacted me today to tell me he was out of stock. I totally understand that he can be out of stoc...

how do I add a us shipping address as a secondary address to my Ebay Canada account?

I have a US shipping address in Point Roberts,Washington and I would like to know how I can add it as an alternate address for shipments from the US.

can a seller refund money back to buyer for no reason

I contacted the seller about shipping on Dec 7th and a reply was forwarded that day. I bid and won the auction on Dec 9th which was paid that same day. Received email on Dec 10 that item was shipped. Received notice from paypal that my money had been...

how do I combine Purchases on one checkout

Resolved! My item sold to a bidder who said he made a mistake in his bidding price and can't complete the sale. What is the simplest way to resolve?

The bidder says he is sorry, but he can't complete the sale. What is the simplest and fastest way to solve this situation? If I cancel the transaction, it looks like it is going to negatively affect me and this is not my fault. I don't want to spend ...

Resolved! Sniping service!

Hello everyone! For the last few weeks I have been trying to purchase a set of western show reins for a bridle I bought on ebay about a month ago. In the last week and a half I have lost my bid on two different sets of reins because of being out bid ...

Fake cell phone, want to return for refund.

I bought a cell phone a few weeks ago and it arrived on Friday (maybe Thurs), anyways, after having a very good look at it behind the backdoor and battery, it was very apparent it was a fake. I have looked at multiple pics online of the back, as well...

hello...silly question but I have searched the site and cant find the answer. how long do I have to report an item missing to ebay

Hi I purchaed a package from an international buyer. It has not arrived, that was November 14th. I have emailed them just letting me know. They did email back and ask me to give it seven more days. I have no problem with that. However want to make su...

I know I can appeal but can not find the button to click on the resolution page

I had an item listed and sold but misplaced the item. I contacted the buyer and told them of the problem but they requested I look for the item. I searched for this item but could not find, I opened a case but the buyer denied and the case was closed...