eBay for Business Podcast
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Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
Resolved! Re: opening a dispute. Is the 45 day limit based on the end of the auction or when payment was made?
I've read on the forum that disputes need to be made 45 days after payment was made, but I was under the impression that it was 45 days after the end of the listing. Which is correct? Also, what time is it based on , ie. Eastern standard time, Ebay t...
Resolved! Can a seller cancel an auction win transaction, after being asked by the winner/buyer?
I don't see that option, and I'm new selling on eBay. I don't want trouble with a return/refund which I guess would happen with this buyer if I don't accept to cancel. so I will. thanks manon
How long should it take to receive feedback from the seller?
I have left positive feedback for the seller and am waiting to receive feedback even after emailing the seller. How long should it take to receive feedback from a seller?
Resolved! If I get a refund because the item was never received, can I get the credit on another credit card since the original card is now cancelled?
I purchased an item on a Visa credit card through PayPal. But now I need a credit because the item was never received. My original credit card is now cancelled. Can I advise them to give me a credit on a new Visa card?
How does one log on to a seller's site?
How does one log on to a seller's site?
Resolved! What next? Seller tells me he can't refund because case is open.
Purchased item Sept. 14. I never received it so I contacted the seller to request a refund Oct.26. Seller never responded so I escalated to a claim Oct.31. Paypal says the claim is being reviewed. Today, Nov. 10 I get a message from the seller saying...
is there a delay in china shipping to canada
so i ordered some things from china, and thailand, its been over six weeks and nothing came, and recently, about a week to two weeks ago, i ordered some thing that i needed urgently, is shipping just delayed due to the huricane and typhoon, will my p...
Lest We Forget
Just wanted to share this brilliant video that my 9 year old grandson sent me. http://youtu.be/f4NZsD0zjAQ
If items are on my website, not bidded on, is it a good idea to send them to the online auction???? Is there a fee for that??
I have 16 items that have not been bid on, with about two days left. Should I send them to the online auction and what kind of fee is there for that?? any help would be appreciated. THANKS
where do i see the invoice?
Hi, I bought multiple items from this seller and I asked the seller for an updated total. I was told by the customer service at ebay that the seller will send me an invoice which i can then pay, but this is my first experience with invoices on here, ...
i would like to sell on ebay but it just seem to be too complicated theres too much information on how to sell , ?
Hoo can help me on selling with more simple ways to understand on how to sell on ebay ?
Resolved! A buyer bought an item from me using the "Buy It Now " option. Now they are asking me if they can pay for it in a week. Is this acceptable?
A buyer bought an item from me using the "Buy It Now " option. Now they are asking me if they can pay for it in a week. Is this acceptable?
Your email says Congrats you have one your first ebay item. How does this work?
You told me I have won my email purchase. ????????
Can I have my purchase shipped to a friend in another country?
I want to buy a laptop for a friend in Albania is there a special process to follow for this to happen?
How do I change the e-mail associated with my ebay account?
Someone hacked my previous account and I have no been able to access it for a while nor have I been on ebay for a while. Im not quite sure how to change my e-mail adress associated with the ebay account I currently have.
Can some one please let me know where to track: Global tracking #: UPAAB000000007600740. It is coming from USA to Canada, it is not UPS.
Hi, my shipper sent me my purchased package of sub woofer from USA to Canada, the UPS tracking number showed me the tracking till USA border and then once in Canada, they do not know where it is, they provided me with Global tracking number which is ...
after I received my item I moved item to archived and now I don't know how to delete item now that I'm done with item can anyone help me?
I can't seem to delete items I've moved to my archives
Can you pick the day you want your listing to start?
When listing items on Ebay can you choose the day you want your listing to start?
Resolved! Haven't received item. Will there be negative effects on Seller if I open a case before she has time to act.Date near,so want a record.
The date for filing a resolution is November 10. I notified seller 3 or 4 days ago that the item had not yet arrived. Left it so late because item was coning from the USA,and had never had a problem before,even if package was checked by Customs. Had ...
Resolved! Seller does not ship to P.O.Box addresses, what now?
I have recently commited to buying an item however when I went to pay a message popped up saying the seller does not ship to P.O. Box addresses (which is the only kind of addresses in my area). I have messaged him to either cancel my order or give me...
Buyer received item but wont close item not received case
I have had problems with this buyer since day one, after waiting about half the time period given he opened a item not received case and now he has left feedback on the item ( saying he received it ) but wont respond to my emails to close his case.
Resolved! Another non-paying buyer insists they don't know how item was ordered??
So here is scenario encountered once again. Every so often there seems to be a pattern developing. The buyer claims they don't know how it happened? As in, they did not bid for item and cannot figure out how it happened?? Does this sound familiar wit...
Resolved! Buyer provided incorrect shipping address. Undeliverable mail fee was paid by me. Now seller wants me to pay to ship item back again.
A sold an item to a buyer and the item was returned to me becuase the address was incomplete. It was the address she had listed on both Ebay and Paypal. After contacting her, she told me that she did not include her apartment number and she provided ...
Why did a C start showing up with a different price by every item on sell list, buy list, bid list, and watch list?
This is the first time a C with a different price by every item on my sell list, buy list, bid list, and watch list. Why?
Resolved! I am NEW seller. I want an 2 sell item from Canada & I want it as FREE SHIPPING..How can I change this, please?
I am NEW seller. I want an 2 sell item from Canada & I want it as FREE SHIPPING..How can I change this, please? It ended up Canada as international shipping fee...
may i retract a bid on an item before the closing
may i retract a bid on an item before the closing
Resolved! How do I change my phone number?...I don't even see where it is shown in "Personal Information" .
My purchases keep displaying my old phone number but I can't see where to change it. Why do you make it so hard to find? Thanks for any help!
