how do you process a refund

[sarahd9725]

I need to refund a payment on ebay. I do not know how to refund a payment from paypal.

[toby_le_pue]

Here is how to issue a refund from paypal

https://www.paypal.com/ca/webapps/helpcenter/article/?solutionId=12365&topicID=11400039&m=HTQ

How do I issue a refund?

Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:

1. Log in to your PayPal account.
2. Click My Account, then click History at the top of the page.
3. Find the payment you'd like to refund and click Details.
4. Click Issue Refund.
5. Enter the refund amount and click Continue.
6. Confirm the details and click Issue Refund.

Note:

• You can refund payments that are Completed, Pending, Cleared, or Uncleared.
• To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.