that's just it, there should be a policy in place that states if the buyer does not know what they are doing they can not fault the seller. We can't hold their hands in the buying process and it seems silly to email every buyer...."are you sure you read the description first" and have them quote back to you exactly what they thought they were buying....." although that isn't really such a bad idea...I just had a person buy a book that clearly said it was an ex-library edition- luckily he emailed me before leaving feedback with the comment "looks like a library discard...LOL" and I was able to respond that this is clearly marked in the description to which he responded..."oh, didn't read that" and had another person buy a game guide and immediately pay only to ask for a refund and cancel about an hour later because it didn't include the game. I had already printed the shipping label and now I have to chase paypal for the money- by the way, has anyone ever gotten the credit automatically for voided labels? I always have to call. Now I list guides with NO GAME included in the title but then that means they have to actually READ the title too-which in most cases they don't even do that!!
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