the seller doesn't know how to cancel a unpaid item.... he aked me to ignor it. I don't want to

veros400
Community Member

it's been more than 30 days....

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the seller doesn't know how to cancel a unpaid item.... he aked me to ignor it. I don't want to

He goes to the Dispute and clicks on This matter has been resolved.

He pays his fees, you don't get a strike, he gets the money you sent and you get the item.

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the seller doesn't know how to cancel a unpaid item.... he aked me to ignor it. I don't want to

If its an unpaid item dispute that the seller opened and then ignores , eBay will auto close on day 37 from listing's end. A strike will not be given to you.

 

If its a transaction but you both have agreed not to complete , here is the link can forward..

 

http://pages.ebay.ca/help/sell/cancel-transaction-process.html

 

Seller is the loser in both instances if he ignores so why are you concerned.

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the seller doesn't know how to cancel a unpaid item.... he aked me to ignor it. I don't want to

Hello 'veros',

If the seller does not settle the matter in a timely fashion he won't get his fees back.  Hard to imagine when most of them fret over every penny.  You say it's been more than 30 days, -- has it been more than 32? 

If you have not paid and the both of you are fine with that, and you are worried about a sneak-attack Unpaid Item case showing up one day, a seller has only 32 days in which to file one of those.  See Timing is important in the following link:

http://pages.ebay.ca/help/sell/unpaid-items.html

Otherwise, if the two of you just want to cancel, send heidilynn's link to the seller.  Maybe do that in any case, - he obviously needs to know about it.

Good luck. 🙂

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