what do I do when I received the wrong item and the sellar wants me to ship it back first before shipping my new, paid item out then.

[jpal7935]

I bought a laptop battery from a group called pokerbridge. i waited over a month and a bit for it and when I received it they had shipped me the wrong one. Afetr contact them they ask me to send them a pic of the battery as my word that the wrong one was shipped out wasn't good enough. After sending them pics of the wrong battery they agreed that it was the wrong one and now ask me to return it first then they will exchange it for me.his group seems to be a little shaddy and I want to know if this is common pratice from ebay members? I would like my already paid for item first before i spend more monry on shipping back a battery and maybe getting the right item in return.

[reallynicestamps]

Okay. What you are looking at is a Paypal Item Not As Described Dispute.

Send the wrong item back using Expedited Parcel which is Delivery Confirmed and insured up to $100 against loss or damage in the mail.

Open the PP Dispute immediately because you only have 45 days to do so.

Do not wait for a replacement. Ask for your money back.

Once you have the money you can decide whether to start a new transaction with these sellers or find someone more worthy of your trust. 

You will not be refunded the cost of your return shipping.

If your seller is overseas, Delivery Confirmed shipping starts around $40 for ExpressPost International and you may be best to just sell on the incorrect item and try to get your money back that way. 

[ok_so_im_50]

File the dispute in paypal first first then ship it back using delivery confirmation.

In paypal, you can use the Request Money tab to ask for reimbursement of your out of pocket shipping cost to return the wrong item.