Has anyone had experience with Yamato Japan?

Hi, last week I made a purchase from a Japanese seller. He had me pay extra for fedex, told me that fedex isn't actually shipping to Canada - which makes zero sense because I have an order from another (Japanese) site that's shipping to me through fedex-, and that he has to ship it with Yamato. 

The info I found was pretty limited when it comes to this delivery service with Canada. I couldn't find a single person who's received a package in Canada with it. I can't get in contact with Yamato customer service because their inquiry form needs info that I don't have and they won't respond to my messages on the FB page. The tracking says shipped out but that's all I have, no info on where it was, when it could get here. 

 

The site does list my city as one of the ones with delivery services but I'd really love to know if anyone else who's ordered from Japan recently has had them be used. 

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marnotom!
Community Member
I think at this point you’d be better off just focussing on receiving your item by the last estimated date of delivery and having a game plan in your back pocket for getting your money back should it not show up.

After years of being a tracking geek, I’ve come to the conclusion that we buyers have been oversold on the value of tracking. Knowing an item’s status in transit tends to give us an illusory sense of control over the shipment.