on 02-20-2014 06:40 PM
Normally ebay fees are refunded when the transaction is cancelled but it has been paid, marked as paid,and I am now issuing a refund. Being marked as paid there is no option to cancel the transaction. How do I get a refund for the ebay fees on this transaction?
1. Refund payment
2. Send Mutual Cancellation request to buyer (he/ she should agree on it) from your Resolution Center
3. After case is closed, you will receive ebay fees back on your account.