Buyer won item, we mutually agree to cancel. What is the easiest way to do this?
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on 03-01-2014 05:29 PM
Buyer & I have agree to cancel won item. He is from a country I do not ship to, but bid anyway then asked if I would ship. Turns out, shipping is too expensive. What is the easiest way to cancel without any negativity towards the buyer? Thanks.
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Got to the Resolution Centre and open a Mutual Cancellation "We have agreed not to complete this transaction" or something like that.
Both of you will be released as soon as the buyer agrees to the cancellation. If he ignores it, it will end in a few days.
The only possible problem would be if the buyer refuses the Cancellation. Which sounds unlikely. (He seems sane and friendly, right?)
Both of you can leave feedback.
You can Block bids from countries you don't want to ship to through your Seller Preferences pages.
