User Activity

I have a 7 day return policy. Customer made a return request on the 7th day--item didn't fit due to customers incorrect estimate of recipients' size. I chose to, "Send a Message" in which I explained in detail how I wanted the item returned and that ...
I sold an item Nov. 18. Shipped as a Tracked Packet. Both USPS & Canada Post tracking say "Delivered" on Dec. 26. Today, 6 weeks later, the buyer leaves very negative feedback. Customer did not contact me to let me know item did not arrive, nor has h...
Buyer & I have agree to cancel won item. He is from a country I do not ship to, but bid anyway then asked if I would ship. Turns out, shipping is too expensive. What is the easiest way to cancel without any negativity towards the buyer? Thanks.
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