It's strange that co-coordinating a pick up is such a difficult procedure on eBay. I attempted to do a search in Help and Contact area just now using the words "Arranging a pickup/Arranging a pick up" and strangely nothing displayed other than the exchange of a vehicle. This should be a straight forward simple process. Probably happens all the time and with a percentage of sellers not familiar with all of the rules. Quite often communication between the two parties is necessary prior to make sure it will work. Appears the only way you will find out is against the laws of eBay is by inadvertently swapping a number with 10 digits or any address during your correspondence or spending some time to search in help. The reason I know that the exchange of numbers is forbidden was a customer once asked me on a listing (that did not mention pickup) if it was possible for me to call him and he included his phone number. At the time the buyer was also a seller on Ebay. The bots kicked in seconds later. Thought the FBI was going to be at our doors within minutes. Even the person I spoke to at CS felt the process was a little inflexible but told me "dems da rules". Seems like this method of completing a transaction should not be as cumbersome as it is currently and that a seller should be able to offer both delivery or pick in any listing if they so choose instead of one or the other. Local customers usually would prefer the option if possible to pick up and save the shipping charges whenever possible without having to jump through all these hoops. My apologies if I have made this any more confusing in my attempt to clarify.
-CM
After several more searches was able to locate the following:
Paying for items brings up the following but is still a little lacking in substance and clarity.
Other accepted payments
For items in certain categories (such as Motors or Real Estate), or those picked up in person, sellers can also offer to accept payment on pickup, COD (Cash on Delivery), bank-to-bank transfers, cheques, money orders, or other payment services. With these methods though, you aren't covered by the eBay Money Back Guarantee.
After clicking several more links you may find:
Accepting Payment Policy:
Policy overview
Our accepted payments policy gives buyers and sellers on eBay convenient payment options. To help ensure a safe marketplace, as a seller you can only use our approved payment methods. You also must state in your listing which specific payment methods you accept. If you accept a payment method, don't place limitations on what forms of it you accept.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
These rules apply to all transaction-related correspondence between a seller and buyer, as well as to the listings.
In addition, you aren't allowed to make statements such as:
"Contact us for payment information."
"Contact us for other payment methods."
"Contact us for your preferred payment method."
"Buyers may request to pay by cheque or money order."
There's only one exception: Sellers who offer payment upon pickup may include the following statement in their listings: "Contact me for payment methods to pay on pickup."
Not permitted:
Not allowed
Messages that include email addresses, phone numbers, or social media links, contact information or user names
Asking buyers to contact them for additional payment methods, or including misleading or unclear payment information
This policy helps to create a successful shopping and selling experience by encouraging online payment methods that are safe, easy to use, and offer strong protections for members.
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