Hi,
I only started selling on ebay in the last year and this is the first time I ran into this issue. I only ever wanted to ship within Canada and to the US (I'm in Canada) so I set my shipping policy to show shipping to Canada and the US. However, I didn't realize you also have to EXCLUDE all other countries. I got an order to Netherlands Antilles and the buyer selected USA UPS shipping. I admit, I didn't know they had to be excluded, so I was willing to ship it anyways and potentially eat the extra cost, however now that I go to print my label, it's saying there is no service available. Why is that? Is it because there's an issue with the buyer's address? It's not like I can ship using USA UPS but why are no other options coming up? Is there any way I can get around shipping this item and risk losing a lot of money without getting a defect?
Thanks in advance!
