Dealing with a non-paying buyer (with unpaid item case already opened previously) leaving negative feedback

big_sandwich
Community Member

I was selling something and the buyer didn't pay, so I opened an unpaid item case. Someone from eBay messaged me to say that I can request payment from the buyer again, but I never got it.

 

About a month later, the buyer leaves me a negative feedback with only the comment "no". I reported it, but it seems like I am unable to leave the buyer any feedback either and there is no progress.

 

Is there anything I can do? I do not want to have my feedback garnished by someone who wasted a month of my time without sending me payment (and I had to pay the Final Value fees as well).

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In the future, do not wait for ebay to close an unpaid item dispute. You close it at least 4 full days (96 hours) after opening it.

 

Add the buyer to your blocked bidders list and set your buyer requirements to block bidders with 2 or more unpaid item disputes in the past 12 months.