Ebay is an absolutely terrible corporation for sellers, please do not trust them!

[yukisunrise]

Ebay is an absolutely terrible corporation for sellers, please do not trust them! I was forced to pay $18 for an order that was canceled before shipped, as in I made -18 dollars. Ebay is a money hungry, sociopathic, giant of a business with no regard or respect for the people that keep them a float. After countless days of no luck from customer service and over 7 customer service agents nobody could resolve the reason of why the website would not let me enter in my payment information to pay my fees. I was casted aside and told excuse after excuse of why customer service could not fix my problem as my emails of collection service agency threats pilled up for something that was completely and utterly out of my control. I can not describe the helplessness and lack of trust that I felt knowing that would have to pay legally for this companies mistakes and for their website to be so out of date that half of the prompts no longer even work. I would not recommend this business to anybody and I will be sure to speak extremely negatively about ebay anytime it comes up in conversation as a possible selling platform. If you know what's good for you. If you decide that you want to sell with ebay then you might as well throw your money into the toilet because that will end in the same result. In another experience from a pervious time after selling goods I was met with a scammer who despite receiving my product free from damage claimed that it was faulty, and without any say I was forced to pay back over $140 for her fraudulency.
Just about all I can really say now is dear Ebay, I can only hope that news will travel and that eventually you will go bankrupt.

[reallynicestamps]

You sold an item.

Did you use Fixed Price? Immediate Payment Required? Auction?

The buyer cancelled.

You were charged $18 in fees for a cancelled sale.

Did you add any options that are not refundable like Promoted Listing or Auction Reserve?

the website would not let me enter in my payment information to pay my fees.

Had you opened an Managed Payments account before listing, so that eBay could transfer your customer payment to your chequing account?

EBay has stupidly allowed sellers to make listings without having a MP account, which can lead to weeks of waiting to get paid, especially if there is any problem at the banking end or with multiple versions of the seller's name.

Since you now understand why you have been charged, and want to clear your account, you will need to set up a Managed Payments account so that eBay can take the fees you agreed to by listing.

Or you can ignore it and hope that eBay doesn't send the account to collections.