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Feedback extortion? I think so, how about you?
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10-29-2021 07:01 PM - edited 10-29-2021 07:03 PM
A buyer purchased a bundle of old, antique electronics. The functionality of which could not, and would not be guaranteed. This was clearly noted in the item description. Buyer received package, with courtesy priority shipping, which they had aggressively demanded after payment.
Buyer confirmed package was, as advertised, but 2 devices were not functional. Then demanded an unreasonable refund offer, or they would otherwise leave a negative feedback, and purposefully delay any resolution to this transaction, by delaying any return as long as possible, if I did not immediately comply. They explicitly stated they would do this in msgs, "...you WILL give me this refund or.. " They then followed through. I would consider this aggressive, bullying behavior on part of the buyer, in an extortative attempt to scam a seller for something that was never offered in the original sale listing. How about you?
Buyer confirmed package was, as advertised, but 2 devices were not functional. Then demanded an unreasonable refund offer, or they would otherwise leave a negative feedback, and purposefully delay any resolution to this transaction, by delaying any return as long as possible, if I did not immediately comply. They explicitly stated they would do this in msgs, "...you WILL give me this refund or.. " They then followed through. I would consider this aggressive, bullying behavior on part of the buyer, in an extortative attempt to scam a seller for something that was never offered in the original sale listing. How about you?
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10-30-2021
02:02 PM
I sympathise. I recently had a buyer who got in touch about a minor fault with a calculator that I hadn't noticed when testing it. Of course I took his word for it and was left with the choice of either giving a full refund and paying for return shipping or giving a partial refund. The latter is clearly what he was angling for and the cost worked out about the same for me. It was only afterwards that I noticed he has a history of squeezing out money for claimed defects. One of his typical feedback comments is "Issue with calculator rapidly and generously resolved by seller". I counted at least a dozen of these.
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