on 10-21-2017 07:00 PM
I just received 5 pics from a buyer; his 1:18 scale diecast car came DAMAGED! the postal service must have played football with it. I have my original pics, his of the damage and the shipping slip. Have never done this before; but this is the third parcel damaged in shipping. Enough is enough. Anyone have experience/advice?
Canada Post's insurance covers lost items only. Does not cover damage. I learned this the hard way when a well packaged item with fragile stickers all over the parcel arrived at its destination , crushed and broken inside.
So don't bother paying for extra insurance, it doesn't help.