New listing "experience" awful

[aramatic]

Well, they had to go and give us a new "experience", and of course it's a nuisance... long-winded, at times confusing, and restrictive. Yet another "fresh new look" with text spread as sparsely as possible in a sea of white and lots of little boxes that generate other little boxes, just to make the "experience" as time-consuming as possible. And nice little touches like "GMT-4" for "Eastern Daylight Time". So helpful. And let's not have sellers maintaining a familiar listing appearance that they've built up. Font and colour choices are now severely limited, with a dreary colour palette that won't even let you choose bright red. Of course the people who design these new "experiences" think they've done a wonderful job. But they're not the people who have to use their creations.

[lotzofuniquegoodies]

One difference I noticed on my brief use of the new tool is the choice to use a 14 day return policy. According to the current tool options are 30/60 days.

[putanadeldiablo]

THAT NOT TO MENTION that some categories were REMOVED,like antique and vintage in the motorcycle categories....its HELL trying to find where to put my items, and lets not forget the buyers who are trying to FIND THEM !!!! I AM VERY UNSATISFIED !!!!!

[brettjet38]

I posted this last week but it works well here also.

...so I went to revise one of my listings this fine morning, here in Montreal.

And I found myself face to face with that (already being battered and bruised) Listing layout, tool, mess (item specifics anyone).

I got as far as looking at the "simplified" item specifics...

...I stopped, saw those 3 dots, clicked, and found the "Switch Back to Classic Mode" and did so IMMEDIATELY.

They asked for FEEDBACK so I gladly obliged "WHAT THE HELL IS THIS MESS!"

I logged back in and revised the listing I wanted to do initially, in 5 seconds.

Simplified my ...

eBay and their updates, what a joke!

and here we are, basically all saying the same thing!

What the hell does eBay "creatives" smoke, because it's certainly not Canadian grown...

[watermelonmemories2005]

I had a very harsh year having added narcolepsy to my "health" list. I can sleep for 2 days. Truly feels like I am drugged. Cats love it when I dump a drink on them! - so anyways I couldn't keep up with eBay business and ALL the changes they keep asking for. The latest, the missing "item specifics"- So they got tired of telling me to add the changes and just took down all my active listings until I complied! I don't even know how long my store was empty b4 I noticed. I had over 200 listings ( down from 650 i my haydays !) I couldn't find any way to bulk add these things - like -Men's Dept - And of course all new format to figure out also where the boxes are quickly. They moved the listings to "unsold" - was taking me forever to get a bunch of them re-listed a week. I managed to get 72 back up, right b4 Christmas . Thanks for giving me empty shelves at the best selling period.--So if you guessed that they didn't remove the 90 day storage period b4 auto deleting, then you are correct. I am just crushed. I have amazing newly acquired items to get listed and NOW I have over 130 listings to haul out, re-weigh etc etc and get back up again. It's time to get off of this world, ,Everything shouldn't be such a struggle to earn $15 if you're lucky. I haven't had a workable system since Turbo Lister left. I no longer sell enough volume to afford paying monthly for another app to hold my inventory. And then of course another program to learn how to use. Chronic illness mushes the brain. Good Luck to all who can stick it out!

[peterkat2020]

In the old relisting method there was a feature at the bottom of the screen that allowed us to check if there are any fees before we went ahead and posted our listing but now in this new relisting tool I can't seem to find it.  The other day I was using the old screen and saw Ebay was going to charge me $4.50 for Bold which I had not used so I did not post my listing.  

[doc_scribe]

The new form opts you into Bold Title by default. To remove, scroll down to the 'Reach More Buyers' section and click 'Edit all options', then slide that feature OFF.

[doc_scribe]

For better or worse, this now appears to be a permanent change...the '3 dots' menu no longer offers any 'revert' option.

Unfortunately, I still can't find an equivalent to 'List as Lot' with a dropdown specifying the number of items within. Although it does appear that legacy form 'Lot' data is being ported into this new form, I still can't find any checkbox or menu option for changing/removing it.

[reallynicestamps]

I seem to be able to continue using my Templates when I list on dotCOM but not reliably on dotCA

[lotzofuniquegoodies]

@doc_scribe 

Many of the lot specific category options are no longer available(clickable if you do come across one) on CA. Some but not all are still on COM. Makes listing lots extremely more painful to create. That removal you're now seeing may be more tinkering at eBay's end to make listing lots even less possible. (All tied in to IS for the same.)

Correction the lot tool is on the pricing tab.  Scroll to bottom and click on quantity.

[lotzofuniquegoodies]

Anyone know where smellcheck went for PC version of listing tool? Ooops...Should have been spellcheck.

[reallynicestamps]

Use templates.

Take an existing listing.

Use Sell Similar to get the original listing form - the older/classic form and preferably the Advanced/Business form.

Make the changes your new listing requires then click on Make Template at the bottom of the new lisiting.

(You don't even have to make any changes, just use the Sell Similar form to make a new Template.)

Name it.

Do it again. Do it again.

Each template could suit another sub-category in your Store.

You will have to watch that the Category line matches your newer listings, but you were doing that anyway.

Workarounds should not be necessary, but here we are.

[lucitabby]

A dog's breakfast. 

Who are the wingnuts that came up with this bit of insanity!?

[aramatic]

A mess. Preview doesn't show some features of formatting, with Bold text shown without it and the occasional carriage return missing. Then when you do finally get to list your item the result is neither what you selected nor were shown in Preview. I chose Arial 18 and the result is Times New Roman 18. As usual, the makeover is all about appearance at the expense of functionality.

[mrdutch1001]

Tried it out months ago and NO, I won't use it...using the old, classic listing tool ...until I can't... and by then maybe I'll be gone from eBay, and/or I will no longer list much on eBay that it will matter anyway...

I have 2 other selling sites I utilize and they are much easier to use than eBay; albeit, the traffic on those sites isn't quite what it is on eBay but the sales are about same= once in awhile, now and then,here and there,occasionally,few and far between...as a hobby seller who does not depend on sales for income, it matters very little from what site the sales come through...just using the extra $ to spend on whatever I so choose....

[tryubik-useonlyasdirected]

We can still switch back to classic? - very nice, must try and figure that one out. Thanks for the tip!

[lady.stark]

Totally agree with you! It is far from being an improvement...

[ambros_51]

hi !  i agre with you !  e bay  site or page  creators are nuts  !  they created a so called improved  page  , a monkey could  have  done better  !  the  older classic version was so good , i wish there was a way to  go back to it .

when i am asked for  feedback  by the  e bay idiots  , i tell them to go back to kinder garden .

or better still !   GET LOST !

[mrdutch1001]

try this little secret: https://bulksell.ebay.co.uk/ws/eBayISAPI.dll?SingleList&sellin gMode=AddItem&forceTool=CUB

By replacing the .co.uk with .com or.ca should work to get back the classic listing format...but so faras I can tell it seems to work just one listing at a time so I bookmarked the page it sends me to(drafts and/or available templates), which are in the classic listing format...and then I work my listings from there ... one by one I can edit, add to/delete any information within the listing,etc with these draft mode listings using the old classic listing format. I have always used the "Sell Similar" feature and then sent to "draft" mode to do any editing and prepare the listings for posting ...

BTW, that little secret link above was posted in the recent EcommerceBytes news...

[phc64]

Another feature of the new listing system (that I discovered the hard way) is that 'Accept Offers' is now the default setting.

[reallynicestamps]

In addition.

I use some simple HTML coding in my Descriptions and have those commands saved as a desktop file, so I can drop them into the Description box and add the needed sentences as I go.

Again just find an existing, acceptable listing, go to Revise, cut and paste the coded description to a text document for your desktop.

You can from that remove the original words leaving only the code ready to use.

[lotzofuniquegoodies]

@reallynicestamps In just testing the new html editior....It is brutal compared to what was there in the past. Had quick and painless fixes for correcting any problems. New tool. Not so much. Mega scrolling and nothing to easily remove any inadvertent infractions.

[thevillage1955]

Since the new format, I've only managed to do 10 new listings. This after trying many times for the past three weeks. I've contacted EBAY and they say that it is probably a bug and a technician will look into it...but still unable to create new listings. I tried using the SELL A SIMILAR item path but I can not go further than changing the photos. I tried starting from scratch...no luck. I tried using a template...not working. So frustrating

[nowaygloria]

I agree and the person in charge of making these changes must have been hired only because they are the big boss's kid.  Take this person aside and give them some warm milk and say "back to Grade 6 for you!" 

@Big Boss: This is the kind of employee that will make YOU lose YOUR job and YOUR reputation!