Restricted Account permanently

[goldemporium]

My selling account has permanently restricted because the buyer said the package didn't arrive.

Eventhough the USPS said it was delivered.

This is the first time happend after selling 1 year with EBAY and my account just closed permanently.

I have chat with EBAY and she said the decision is final.

Anyone has this problem? I am so disapointed.

[reallynicestamps]

The OP was selling OTC pain relief from Costco and some toys.

If a new/occasional seller does not cooperate (ie refund immediately) I suppose eBay may decide to shut them down for poor customer service.

It won't do the OP any good, but if the USPS delivery number was not promptly entered into the Claim (even though eBay already has it) then they have not provided Proof of Delivery.

Is Kirkland/Costco a VeRO member?

One of the ingredients of the back pain meds may not be OTC in the USA.

https://www.healthline.com/health/is-methocarbamol-a-narcotic

So there is that.

[goldemporium]

The pain relief is only selling within Canada not US.

[reallynicestamps]

Shouldn't be that then. But of course the 'bots are US-trained. Sigh.