on 05-26-2021 08:04 AM
If a buyer is in the same city and wants local pick up I have been requesting cash on delivery since there is no way to track the item. How would Ebay collect their fees in such a situation? Is cash on delivery still an option under the Managed Payment Plan?
Hi @pmlinne -
I've been looking into this and while I'm not payments-trained and can't speak definitively to it, I believe I have an answer.
If your buyer uses electronic checkout and pays online your fees would be removed automatically and your net proceeds would be added to your pending payouts.
If your buyer chooses pay on pickup fees would be assessed when you indicate the item was picked up.
I don't have much more than that, so if you have questions on that process still please request a callback from a payments-trained teammate so they can help you further.
Thanks!