packages stuck in postal system

[jazzywazzyaaron]

2 packages stuck in postal system how long before I can claim insurance. Do I have to return money to buyer before I receive the insurance.Getting afraid to sell anything

[jazzywazzyaaron]

Good News Packages started to move now !

[robertqc2017 · Accepted solution]

Allow the Buyer to contact you for an Item not Received before you do anything.  Patience is the key, now with covid-19 & the Christmas rush hitting Canada Post at the same time. Canada Post is swamped & most likely have hired seasonal workers who have less experience, thus more mistakes in sorting & delivery. I have a parcel coming from EMS Japan which normally ships in 5 days, it's been now 3 weeks. The parcel showed Item Processed Mississauga Nov. 30, Out for Delivery Montreal, today. Actually it was Out for Delivery yesterday & it didn't get delivered.  Personally, I won't sell anything else until mid January.

[jazzywazzyaaron · Accepted solution]

The packages were shipped from Montreal Canada to US now stuck in USPS

[vtwinparts2015 · Accepted solution]

the buyers put the claim in to E Bay so you are not in favor of getting paid for the product. E Bay only cares about the buyer. they do care to offer and decent help to the seller. E Bay dose not care that the USPS or Canada post is slammed. they should be send a broadcast to all the buyers across the world and let them know there are delays. It seems E Bay would never do that it will hurt there pocket Book all they care about is the Money

[robertqc2017 · Accepted solution]

I actually have a package sent to the US from Montreal, last Scan info is Accepted at Post Office, Dec 7. Expected Delivery Dec. 18. No worries, it will move sometime.