That 30 day Hold on payments to new and occasional sellers.

[clemowbooks]

There are constant questions about the infamous Hold before transferring payments to the checking accounts of new and (especially) occasional/returning sellers.

Where are the standards for these Holds spelled out?

We hear claims about feedback, but eBay says they don't use feedback to assess accounts.

We hear both 30 days and 21 days as the time of Holding.

I'm fairly sure sellers can use Held funds to buy shipping labels, but is that spelled out somewhere?

Is there a minimum number of successful transactions?

A minimum value of successful transactions?

Does tracking help?

devon@ebay  might have the answers if no one else.

[femmefan1946]

Tip
If we place a hold on your funds, it will usually be resolved within 30 days, but in rare circumstances it may take longer. For most orders, adding tracking information can help you receive your funds faster. eBay does not earn interest on held funds.

Additionally, we may place a transaction hold on funds depending on your seller status, changes to your account status, or other factors we use to help ensure a safe marketplace in all categories, regardless of whether the transaction is covered by our eBay Money Back Guarantee or not:

• New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 14 days, although sometimes it may be longer
• Previously restricted or suspended sellers will experience transaction holds for 30 days after the restriction or suspension is lifted, while we confirm that the items have been successfully delivered
• High priced items or unusual selling patterns may lead to transaction holds for up to 30 days to help us ensure that buyers don't have any issues with the order
• The authentication process may lead to transaction holds for up to 30 days until the authenticity of items sold with eBay’s Authenticity Guarantee can be confirmed

https://www.ebay.ca/help/selling/getting-paid/payouts-work-managed-payments-sellers/payments-hold?id...

[devon@ebay]

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@clemowbooks wrote:

There are constant questions about the infamous Hold before transferring payments to the checking accounts of new and (especially) occasional/returning sellers.

Where are the standards for these Holds spelled out?

We hear claims about feedback, but eBay says they don't use feedback to assess accounts.

We hear both 30 days and 21 days as the time of Holding.

I'm fairly sure sellers can use Held funds to buy shipping labels, but is that spelled out somewhere?

Is there a minimum number of successful transactions?

A minimum value of successful transactions?

Does tracking help?

devon@ebay  might have the answers if no one else.

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Hi @clemowbooks! To learn more details on how payment holds work, that can be seen here on our help pages. Also you can reach out to our payments team here and they will be able to go over account specific details for any payment questions you may have.