Buyer wants me to ship to a different adress

[tbpbird514]

I sent the invoice to the buyer and he replied me with this email,
''I can pay as soon as you calculate the shipping costs to my shipping address. This is a gift, so it will be to the US shipping address on my account.''
I want to know how do i look for his adress on his account since he didnt send any money yet?

[scifan57 · Accepted solution]

You don't have to ship to a different address than the buyer's registered PayPal shipping address. If you do, you will lose your PayPal seller protection.

[hereiam87 · Accepted solution]

Ask buyer to change address on invoice, if allowed, have them 'request a revised invoice'. EBay only will allow what is on file, as scifani wrote, do not agree to buyers terms...too risky. 

[tbpbird514]

all right i understand but the buyer mentionned he has a US shipping adress on his account.
How can i go check that if its true?

[dmil8030 · Accepted solution]

Hello 'tbpbird',

It is not possible to add a foreign address to a Canadian paypal account.  And you are required to ship to the buyer's registered paypal address in order to maintain your seller protection.  As scifan says, ship elsewhere and you lose that protection, - meaning that if the buyer filed a 'not received' claim you would lose. 

It may be a perfectly innocent request, - lots of people want to send gifts to others directly.  If you send it Expedited or Small packet, those carry $100 of non-delivery insurance, which you probably already know.  I'll include the Canada Post link anyway. 

http://www.canadapost.ca/cpotools/apps/far/personal/findARate?execution=e1s1

Ultimately you may have to make a decision.  Although it would all be so much easier if buyers would have the item delivered to their own door, then inspect the item, and repackage it nicely as a gift for the other person.  I once received a porcelain figurine and the packaging material reeked of mould and was absolutey full of insects.  Now what kind of a gift would that have made?  Anyway, - give it all some thought, and make your own decision.

Best of luck. 🙂

[dmil8030 · Accepted solution]

Oh, one more thing to add,  just in case I was unclear, - it does not matter how many addresses he has on his ebay account.  The address you use comes with the source of the money.  It's the address that appeared on your info receipt when he paid.  He can add American addresses to his ebay account, but if you use it you are unprotected.