Feedback removal

Can any one let me know what is the proper procedure for trying to get a feedback removed?

I sent an item out COD and then the buyer never picked it up. So I emailed asking why and he left me a negative saying I never sent it. I have the tracking number and I am going to look for the proper manifest.

Any help would be great.
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Feedback removal

whoscloset
Community Member
Good Luck!

I had someone leave one for me that was meant for another seller and I couldn't get it removed even with the buyer sending an e-mail to ebay explaining the error.

The rules for removal are really strict and from what you describe yours doesn't qualify for removal under their policies.

Monique

Monique

Message 2 of 6
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Feedback removal

ospreylinks
Community Member
I think Ebay will be offering the availability of having feedback removed in the future, but it is not yet live.

Jeff
Message 3 of 6
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Feedback removal

catseye*
Community Member
Square Trade.




*JMHO* - to be taken with a grain of salt!
Message 4 of 6
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Feedback removal

Please go to squaretrade.com. They will assist you in getting this removed and Very good negotiators.

KInd regards

Grace
Message 5 of 6
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Feedback removal

shooger
Community Member
http://pages.ebay.com/help/policies/feedback-removal.html

There's the Feedback Removal form. Unfortunately, as you can see, your feedback doesn't qualify. It's too bad, but they don't remove feedback because "the other person lied about me". 😞
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