Hi again folks, ok here's the joke of the week ! i get an e-mail from trust and saftey accusing me of shill bidding because one customer only buys from me i have emailed them advising this customer is legit and i can prove it with visa reciepts and interact stubs yet they don't seem to want to listen the customer is willing to provide any documentation to e-bay but they have not responded to her 6 e-mails i am so sick and tired of being bullied by E-bay instead of protecting me and wanting to verify what in saying is true this is the response i got: Hello,
Thank you for writing to eBay. My name is Amaris. I appreciate the
chance to assist you regarding the reminder about Shill Bidding policy.
When we receive a complaint about a seller or buyer who potentially
violated eBay policy, we investigate the complaint and take appropriate
action. The warning notice that you received was sent after our
investigation revealed that your account was in violation of the Shill
Bidding policy.
Shill bidding is bidding that artificially increases an item's price or
apparent desirability. It also includes bidding by anyone, such as a
seller's family member, roommate, or employee, who might have
information about the item that isn't available to the general eBay
Community. Shill bidding is not allowed on eBay.
Any future violations of eBay policies may result in a range of actions,
including listing cancellation, limits on account privileges, account
suspension, forfeit of eBay fees on cancelled listings, and loss of
PowerSeller status.
i have explained over 4 emails that i can prove this is a real customer but they refuse to respond what do i do? who can i talk to? should i get a lawyer? does anybody know the answers?