I have an Apple computer and would like to retract a feedback--how do I do it?

[29lovely7]

How do I retract feedback so the seller's reputation is not affected?  I read and tried to do it with ebay instructions but have had

no success.  Please help.  Thanks.

[toby_le_pue]

The seller has to send you a request to do that.

http://pages.ebay.ca/help/feedback/questions/remove.html