01-30-2014 04:23 PM
If a buyer bids and does not follow through with payment, their account should reflect this, how is this done?
I entered a non-payment complaint and I received the fee credit, relisted and sold the item, but I wanted to see some notation on this buyers account indicating that they had done this so it does not happen to any other sellers.
Please let me know.
01-30-2014 05:53 PM
how is this done?
It isn't! eBay decided years ago that public humiliation of buyers was not a good idea.
If you issue a non-payment strike to a buyer and use the available blocks (block buyers with 2 non payment strikes in 12 months) you will never see those buyers nor will an seller who has the proper blocks in place.
01-30-2014 06:20 PM
Seems to be more and more non paying bidders out there and E-bay just continues to let them get away with it. Not fair to other sellers when it is not noted on there accounts that he has a tendency to not pay. Frustrating and time consuming process to recoup your fees. I feel that after 1 non pay there should be consequenses!
01-30-2014 07:04 PM
@rgs2000ca wrote:I feel that after 1 non pay there should be consequenses!
What consequences do you think would be appropriate?
I'll go for it as long as it applies to sellers as well, make one mistake as a seller and you are done on eBay PERMANENTLY!
I've been listing Auctions on eBay for 15 years, haven't noticed any increase in non-payers. If it's really that big of an issue for you then switch to Fixed Price with Immediate Payment Required.
01-30-2014 09:29 PM
and E-bay just continues to let them get away with it. Not fair to other sellers when it is not noted on there accounts that he has a tendency to not pay.
Well, no. The Unpaid Item Strikes protect sellers who Block any bidder who has two or more Strikes, if the seller chooses to use that option. It can be found under Seller Preferences.
I also have automatic blocks on Bidders who have Violations and some sellers Block bidders who do not have active Paypal accounts. (The latter are usually newbies, who I find are excellent buyers, but in some categories newbies are thrill bidders.)
If a member gets "too many" Strikes, a number that eBay is cagey about (why tell crooks when to stop scamming?), he is removed from the site. Have you ever noticed in a seller's FB the notation Not A Registered User after a name? That is probably someone who has been bounced.
The number seems to be pretty low, most guesses are about four Strikes.
Remember that the vast majority of items offered on eBay are Fixed Price. We FP sellers do not get to see the feedback of our buyers before they buy. We rely on Blocks to filter out the scammers and nitwits.
02-01-2014 01:05 PM
I give everyone a chance to buy, maybe thats why I have so many open cases for non payment...
You get your fees back anyways, and half of my customers that don't pay end up paying after a case is opened
02-02-2014 12:08 AM
@ricky87199 wrote:I give everyone a chance to buy, maybe thats why I have so many open cases for non payment...
You get your fees back anyways, and half of my customers that don't pay end up paying after a case is opened
Is it possible though that you're not giving everyone a chance to pay? Many people are just slow at getting around to paying, which your second comment above seems to confirm.
Why not try extending your "comfort zone" by a few days for a while and see if you can't turn the majority of those non-payers into payers? Send each one a friendly note after 5 or 6 days, then wait a bit. It would certainly be less stress for you, and more pleasant for your buyers not having to see a case opened against them -- they might even become repeat customers.