07-06-2016 08:29 PM
I'd like to see my DSRs but don't know how to access that information.
Is there a way to see DSRs any longer/
07-06-2016 09:56 PM
you are 4.9, 5.0, 4.9 and 4.9
07-07-2016 12:21 AM
"you are 4.9, 5.0, 4.9 and 4.9"
What they want to see is a monthly breakdown on how they were rated per transaction.
07-07-2016 04:43 AM
Seller Dashboard
Detailed Seller Rating reports
You can produce reports for the last 90 days of DSR data (if you have 10 or more ratings).
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The only other place I can find DSR's these days is on the feedback profile.
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07-07-2016 07:22 AM
@ypdc_dennis wrote:Seller Dashboard
Detailed Seller Rating reports
You can produce reports for the last 90 days of DSR data (if you have 10 or more ratings).
-..-
The only other place I can find DSR's these days is on the feedback profile.
-..-
Thank You. I found it, but what I really wanted to see was ratings left by specific buyers. I don't think that's possible any longer for DSRs. Or .. ..?
07-07-2016 08:35 AM
It was never possible to isolate dsrs by buyer as part of the whole anonymous honesty thing. The closest we got was ebay letting us see which transactions gave us defects.
07-07-2016 08:47 AM
@mjwl2006 wrote:It was never possible to isolate dsrs by buyer as part of the whole anonymous honesty thing. The closest we got was ebay letting us see which transactions gave us defects.
Not that matters because the only thing that counts is what's happening now, but it was possible for a period of time to see which buyer left low DSRs.
07-07-2016 08:49 AM
I thought that I got notice of that as a buyer too but I could find no evidence of it shortly afterwards so I have to assume that it was part of a hush-hush pilot project to see if visible DSRs reduced buyer 'honesty' about transactions. Did you ever see them? As a seller, I looked and could not even though I was told as a buyer they would be visible for that short period of time.
07-07-2016 09:07 AM
@mjwl2006 wrote:I thought that I got notice of that as a buyer too but I could find no evidence of it shortly afterwards so I have to assume that it was part of a hush-hush pilot project to see if visible DSRs reduced buyer 'honesty' about transactions. Did you ever see them? As a seller, I looked and could not even though I was told as a buyer they would be visible for that short period of time.
At first it wasn't possible to match buyer with DSR, but later they changed that.
Yes, I did use the function and was able to see which buyer(s) left low DSRs.
As far as I can tell that function is no longer available to us.
07-07-2016 09:36 AM
I'm envious, I looked to see how it could be done and never found a way. Also, I could find no actual information on how to do it form way at the time. I wold have loved to see who left me low DSRs. I always thought it stupid that a buyer could repeatedly wreck your numbers and you'd be none the wiser as to who it was that you were displeasing.
07-07-2016 06:28 PM
@mjwl2006 wrote:It was never possible to isolate dsrs by buyer as part of the whole anonymous honesty thing. The closest we got was ebay letting us see which transactions gave us defects.
Hum... yes it is possible. If you know how to create the right reports.
07-07-2016 06:42 PM
@lady.stark wrote:
@mjwl2006 wrote:It was never possible to isolate dsrs by buyer as part of the whole anonymous honesty thing. The closest we got was ebay letting us see which transactions gave us defects.
Hum... yes it is possible. If you know how to create the right reports.
I think you're talking about narrowing the report down to the point where it could only be one buyer. I doubt I'd ever bother with that.
For a while it was easy to see who left low DSRs because they directly gave you the buyer's name.