Is it possible to leave feedback if an item was purchased more than 90 days ago?

jeddoren
Community Member
I purchased a Microsoft Xbox 360 Halo 3 Special Edition Green Xbox LIVE tested, back in September for a friends Christmas gift. Once opened on Christmas morning and hooked up, it showed a red ring of death on the screen and there were loose items in the box. I contacted the seller and was told "it sounds like shipping damage! You should have contacted me right away back in September! Theres not much I can do after 3,5 months!" Unfortunately I cannot leave a feedback after a period of time. Or can I?
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Is it possible to leave feedback if an item was purchased more than 90 days ago?

You are stuffed as far as ebay is concerned, but the seller should still take responsibility, what they are saying is not 'There is not much I can do' but 'There is nothing I will do'.

 

Checking on receipt would have been a good idea.

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Is it possible to leave feedback if an item was purchased more than 90 days ago?

cora0608
Community Member

Hi,  did you try to go through the manufacturer?  The ring of death is not a shipping problem.  It should be warranty.  When micosoft talks to you, they will ask for the serial and model number.  This will tell them a lot about the purchase and manufacturer date.  Give it a shot,  can't hurt.

 

Good luck

Cora

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Is it possible to leave feedback if an item was purchased more than 90 days ago?

Although the time for leaving feedback is past, if the seller left you a feedback, you can leave a Response. The most effective Responses are calm and factual.

Remember your future transactions will also be judged on the FB and Responses you leave.

But since there is no deadline on leaving Responses, go to the manufacturer as requested.

 

The seller has a point. Anything could have happened to the machine while it was in your possession. She has only your word that it doesn't work and that it was first opened on Christmas. If you had purchased from Future Shop ,what would the warranty be?

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