Isn't address to be the same on Paypal and Ebay?

[prettypelican]

I have buyer who wants to keep item and full refund because I sent item to wrong address. Her address is different on the 2 sites. I sent to Ebay address. Or she wants me to send duplicate items to the Paypal address. What do I do? Either way I would be out of pocket for everything for her mistake in not updating her information?

[nudibranch4569]

always send to paypal address,a person can have more than one address on paypal,for instance sending to someone as a gift.it was your error

[femmefan1946]

A buyer can legitimately have up to a dozen "gift " addresses with Paypal. None need be matched to the eBay address.

However, for Seller Protection, the seller has to ship to 'a' PP address. The eBay address does not count.

[femmefan1946]

Out of pocket? Yes.

Dealing with a scammer? Seems likely.

However, most of your items, going by your feedback, seem to be in the $3-$10 range. Personally, I would refuse a replacement and offer a refund 'in full'. Just because it's cheaper.

At the Ontario minimum wage of 17 cents a minute, a $3.00 loss is 17 minutes of your life.

Don't let this escalate into a Dispute over 17 minutes. a Dispute which, unhappily, you would lose.

[nubian_treasures]

She wants to keep the item? Does that mean she actually received it? Add her to your blocked bidders list.