I hope I not the only Canadian Power seller who is flabbergasted by this latest proposal. Only 17 days to file a claim now....International transactions can take up to 3 months to complete when surface mail is used....and 3 to 4 weeks for surface mail from Canada to the US is certainly NOT unheard of. What is ebay thinking???? I just recieved a rather backhanded postive feedback from a buyer in California whose item arrived 3 weeks after I mailed it (mailed one day after her payment). She has been asking for a refund since day 10. Had this new process been in place I have no doubt she would have filed as soon as possible...in spite of my level headed and helpful responses to all her questions. There are just those buyers....several a month if you do any volume. This is bad bad bad for International sales.
Karen
http://pages.ebay.com/help/announcement/9.html#question9