Opinion please

Hi everyone,

 

  I won an auction on Feb 17th. I received notification that the item was shipped from the U.S. on Feb 23rd.

 

  I contacted the seller on Mar 11th to let them know I still had not received my item. I agreed to wait another week because I have had items arrive up to 3 weeks.

 

 However it's now the 19th and it still hasn't arrived so I contacted the seller again. They have offered either a credit or replacement. I would rather have the replacement but I only have until Apr 2 to file an item not received claim. 

 

 What would you do?

 

Thanks in advance.

 

 

 

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Opinion please

I would file an item not received with paypal now.

 

If he sends a replacement it probably wouldn't arrive

 

in time to file a claim later.

 

If you do receive it after claim is settled you can always

resend the money.

Message 2 of 3
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Opinion please

Tell seller you are not prepared to invest more time in the transaction and to please refund payment.

 

If none in 2/3 days , open the dispute and escalate to a claim. As previously stated , can close claim on arrival or repay if after.

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