PAYPAL SUCKS

[grizzly_42]

Here is my story,... I sell tshirts and shipping from canada to the USA is $5.00 via surface if i send it with a tracking number shipping costs $15.00 and that is the same price as the shirt. So to save the buyer money i state in my auction the they can chose either to have it shipped surface or shipped with tracking number 99% of my buyers chose surface mail. I always send my items out and in the past month i have recieved 20 chargebacks with paypal and lost alot of money. I called paypal and told them my story. They said they cant do anything cause i cannot provide tracking information. It is really unfair there should be somekind of seller protection also. If the buyer choses to pay for shipping surface then they should not be allowed to file a claim with paypal. This is ridiculas... and i am fed up with paypal. Does anyone have any advice for me? i dont know what i can do.

[recped]

Stop accepting PayPal?


Question....How could you possibly have 20 chargebacks in a month? Do you have another user ID because if all your sales are on this ID your loss rate is ridiculously high.

With the current adjustment to small packet rates there is little point in using surface small packets anymore.

Ben
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915

[funkywatch_com]

Aimail Small packets take a lot less time to arrive than Surface. The price difference is relatively small.

If people get your packages sooner they might not file the chrgebacks.

eric

[tobyshitzu]

"Aimail Small packets take a lot less time to arrive than Surface"

Canada Post's range for USA is only 2 days longer for surface then air. I find there is pretty much no difference so always send surface (USA Only).

[tobyshitzu]

OP "20 chargebacks" sounds highly unusual? I've had a few games (sent air letter) take over 3 weeks, still never even had anyone threaten a chargeback let alone file one. Ebay game buyers don't strike me as the most patient demographic either 🙂

[delivery37]

Perhaps you live near the border and can make once a week trips to ship directly from the US.

Or maybe you can ship in bulk to someone in the states, and have them drop ship?

Cross border shipping is a mess. It cost less to ship from Singapore to the US than from Canada to the US.