eBay

coxengines · ‎04-14-2009

Now, has anyone figured out when this policy will actually apply to listings on .ca? Is it June 15 like the other "improvements"?

Bernie

axe_n_gear_music · ‎04-14-2009

Looks like June 15th it is.
Paypal & Merchant credit cards for me is the way to go anyway - I'm not a fan of money orders & cheques - to me this will be faster paying customers with less hassle. If they want to pay me this way, they can go to my website and purchase.

The only initial pain on eBay will be revising listings, but eBay has us all do that a couple times a year anyway with all of their changes. X-(

The info link is here:
http://pages.ebay.ca/sell/paperlesspayments/

Cheers,
AXE

coxengines · ‎04-15-2009

Yup, found it, June 15 it is.

As I already have set this up with the competition bureau in Ottawa, I will contact them in the morning as they requested I do so when eBay announces the official implementation of such.

Bernie

recped · ‎04-15-2009

Well it's not "PayPal only" so I don't think you'll get very far with the Competition Bureau.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

surplusdealdude · ‎04-15-2009

Yup, they're not restricting your ability to use merchant banking and they can point to a sensible reason, like protecting buyers.

They'll win that argument. -------------------------------------------------------------------
Every day, a businessperson has to ask himself 2 questions;

Am I being paranoid? and
Am I being paranoid enough?

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

coxengines · ‎04-15-2009

Unfortunately, it is not that cut and dried.

The issue falls under "Abuse of dominant" position. Furthermore, as eBay is not a reseller per se and only sells advertising space (to put it into naive terms), there might an issue here.

Months ago, I began the process with an information request and the officer suggested that there might, indeed, be cause for the bureau to act. He recommended a formal complaint but also said that I should only file such when the implementation by eBay was "official".

As I had previously drafted the complaint, I phoned my contact this morning and have now filled in the missing information. It will go out in today's mail.

I remember dealing with Toyota Canada years ago re their price-fixing (they called it "Access Pricing" back then). As Toyota would not stop the practice, a formal complaint was filed via our organization. The end result was that Toyota paid over a mill in fines (with no admission of guilt) and made an undertaking to stop the practice.

Change can only take place when someone is willing to speak up. Complacency and giving up before one has even begun breeds monopolistic dominance, about which we then so much love to complain about later.

Bernie

surplusdealdude · ‎04-15-2009

Well, best of luck to you, but don't hold your breath.

Personally, I have no problem with Paypal and I'm in favour of anything that protects my customers better. -------------------------------------------------------------------
Every day, a businessperson has to ask himself 2 questions;

Am I being paranoid? and
Am I being paranoid enough?

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

recped · ‎04-16-2009

Complacency and giving up before one has even begun breeds monopolistic dominance

It's not complacency! As in most cases eBay made an attempt to push the boundaries as much as possible with the Aussie experiment, it failed and so subsequent attempts were modified to ensure they did not have a similar failure.

They made sure when they implemented the Paperless Payments policy in the USA it would pass the smell test and now 6 months later it seems to be holding up fairly well.

I expect by implementation time on .ca they will have ProPay, PayMate and Moneybookers in the mix along with merchant credit cards and PayPal. While effectively this may make it PayPal only for many sellers the reality is that for those sellers it already is PayPal only.

Take note that under the newly revised dispute resolution process all the rules that sellers wanted to avoid by not using PayPal will now apply to ALL payment methods. Initially the new resolution process will only apply to listings on .com, it's likely if not certain this will be expanded with .ca listings the most logical next territory.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

surplusdealdude · ‎04-16-2009

Initially the new resolution process will only apply to listings on .com

What I got from the announcement was that buyers could PHONE ebay on .com, but they would have to EMAIL them elsewhere.

I think the new dispute process is going to start everywhere at once. -------------------------------------------------------------------
Every day, a businessperson has to ask himself 2 questions;

Am I being paranoid? and
Am I being paranoid enough?

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

recped · ‎04-16-2009

The new eBay resolution process applies to items listed on eBay.com only, not eBay sites outside the United States. Buyers outside the U.S. purchasing items on eBay.com will be able to submit a web-form instead of calling eBay.

It applies to all buyers but initially only to listings on .com

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

surplusdealdude · ‎04-16-2009

Apparently it's also being applied to the UK at the same time;

http://pages.ebay.co.uk/sell/april2009/resolutions.html

Beginning in the second quarter of 2009, we will start directing eBay buyers to resolve disputes on eBay instead of on PayPal. Once this transition is complete, the new on-eBay resolution process, backed by eBay customer support, will serve as the primary entry point for buyers who are unable to resolve disputes with eBay sellers. -------------------------------------------------------------------
Every day, a businessperson has to ask himself 2 questions;

Am I being paranoid? and
Am I being paranoid enough?

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

moltencore · ‎04-17-2009

I guess these latest policy 'enhancements' mean that eBay can longer trot out the excuse that they are "only a venue".

In fact, when WAS the last time eBay said that?
those were the days,,,

;-)

surplusdealdude · ‎04-18-2009

> I guess these latest policy 'enhancements' mean that eBay can longer trot out the excuse that they are "only a venue".
>
> In fact, when WAS the last time eBay said that?
> those were the days,,,
>
> 😉

Yup.

They tried "only a venue" and it didn't work.

The speculation is that they're moving towards guaranteeing buyer satisfaction now. Probably a healthy direction, but we'll only know when they get there how well it works. -------------------------------------------------------------------
Every day, a businessperson has to ask himself 2 questions;

Am I being paranoid? and
Am I being paranoid enough?