03-23-2014 08:39 PM
Does anyone have a work around? Someone came up with one the last time this happened when the problem lasted weeks. I guarantee shipping within 24 hours so this is disastrous.
03-23-2014 09:28 PM - edited 03-23-2014 09:28 PM
What browser are you using? FireFox has been having issues on and off for weeks.
Try Internet Explorer. Do not try Google Chrome because it prints very small labels for about a year.
Another browser to try is Opera. No idea if Opera would help.
If the bale does not print, you can go to another browser and try reprint option there. If you try too many times, it is locked and you must create a new label. The file for a refund for the voided label.
03-23-2014 10:31 PM
I do use IE. This is a known issue for Paypal. Apparently, it happened after Pitney Bowes did some sort of update. I understood that it was system wide. Have you been able to print any labels today?
03-24-2014 03:30 PM
I printed a few labels on IE on Sunday evening. In the last week, I've only had problems when using Firefox.
What sort of error message are you getting?
03-31-2014 10:34 AM
03-31-2014 11:28 AM
Actually, I did get that 'not available' message as well but I just tried again right away and it worked. But your problem could have been different than mine.
03-31-2014 12:36 PM
Too late to edit my previous message but I just realized that was wrong information. I ended up switching from Firefox to IE to get it to work.