Hello everyone,
Welcome to our weekly chat. This week, the thread will remain open until tomorrow as usual.
Open issues:
- Followers list not displaying properly
- CA Shopping cart erroneously applying free shipping on multiple orders (under investigation)
- Best Offer on listings that didn't have it in the first place (need examples)
- Request Total unavailable
Updates:
- Images missing from Watch List - Resolved
- Automotive listings losing images when changing duration to GTC - Resolved
- Anchor Store coupon not working/only working on AU site - Issue has been identified and is being worked on between eBay and PayPal. In the meantime CS has been provided with tools to help affected sellers with a work around.
- Printer friendly Order Details page missing items - Resolved - fix rolled out or to roll out soon.
- Selling limits live items count discrepancy - We are investigating further.
- Missing Tracked Packet destinations - still no update from PayPal and Pitney Bowes
- Combined shipping offers not shown to international buyers - ticket open
If anything is missing, please let me know. Thanks!
@rose-dee wrote:
I brought the following up at last week's session, as well as on the Fall Seller Update discussion, but have not seen any specific answers to these very worrisome questions.
Have you received any word yet on what precisely what will constitute a "private user code" (i.e. substitute for a UPC) for items that are antique, vintage, one of a kind or hand-made/custom-designed? Or whether eBay can make "EXEMPT" (or "NOT APPLICABLE") an option for such items?
Secondly, and even more importantly, if either a user-generated code or an 'EXEMPT' entry will be accepted, will it be given strict equivalency by eBay in terms of search visibility, placement, etc. to a standard UPC code? Put another way, will eBay assure sellers that a user-generated or "EXEMPT" entry will not be disadvantageous (or even neutral)?
For me, and I'm sure for many sellers of items that are not mass-produced, this is a very serious issue. If it isn't dealt with before the UPC codes become mandatory, it will end up instantly creating a whole 2nd-class category of listings on eBay. Is that what eBay wants -- to immediately downgrade those of us who are offering unique items that can't be found elsewhere? I'm beginning to feel the steel-toed boot of eBay on my posterior...
Hi rose-dee,
The Structured Data team said they would release all this additional information. So far, I haven't seen anything from them. I will relay anything I learn as I learn it; they should also publish this information at large. Stay tuned.
@fashionoutletdeal wrote:
I hope you are right .I got an offer only once when we started last year and we were not ready yet for big deals .Well year after there is no invitation and less promotions.And this US sellers with all the charges to Canadian in the end are not such a deal.Just saying......
I assure you I am right. If you've already been in touch with the Deals team, why not simply reach out to them again?
This concludes our session for this week. Thanks for joining and see you next time!
If there was anything from this week we still need to close or discuss further, please reach me by email.
