The new return policy

[mdf_jersey]

Does any one know the link to Ebays new return policy.

I received a neg without any contact, where the buyer went straight to initiating a return. Maybe Im wrong but wasnt there something in place where the buyer is supposed to contact and try to work out the problem first before just leaving a Neg. I hope this is the case because this is going to be terrible for sellers

[mdf_jersey]

I also just wanted to add. in the neg feed back the buyer wrote **bleep** ( what the f**k) .. Is this considered profanity?

[reallynicestamps]

The thing about 'contact seller' has always been a suggestion rather than a rule.

Reading these threads, it becomes obvious that many crooked sellers use the contact to keep the unhappy buyer distracted until the 45 day deadline has passed.

And some buyers can't figure out how to contact the seller.

In this case, now that you have vented, tell the buyer that you will accept the return for a full refund. Don't wait until PP/eBay forces the issue.

And then call customer service and ask that the vulgar feedback be removed.

BTW, the colour does appear orange on my monitor. But monitors differ.

Umm-- with that many mistakes (colour, spelling) I'm amazed that the team's product division allowed the shirt to escape the factory. Very poor quality control. I would have expected it to be destroyed.

[pjcdn2005]

No there is nothing saying that a buyer has to contact you before leaving feedback.  I don't know if ebay will consider the feedback as removable but if they do, they will more than likely remove the comment but keep the negative rating there.

If they chose item not as described when they opened the return, you have a defect regardless what happens with the feedback.

[bb_cool_stuff]

Seems the Spelling Errors were clearly stated in your description.

A little confused, NY Islanders jerseys have an orange trim which show in your pictures.

NY Rangers have a Red, White & Blue uniform.

Maybe I'm reading this wrong.

[maximus7001]

It appears that both negs you have are for colour differences on the same duplicate item. What colour is it really? Is it orange or red as the negs indicate?