Unpaid when REFUNDED???

[pandyaanish]

I got a refund but the item is still "unpaid" ... What does this even mean

[momcqueen]

Ignore that or mark it as Payment Sent manually with the drop-down menu. 

It is automatically set to do that when a refund is issued. Annoying, I know. 

[xeposter]

Here is where you can find the thing 'mjwl' talked about:

Of course, there won't be all of the black/white boxes over everything 😉

-----

Another thing...

You should be careful about the "bad" feedback you left recently. Sellers notice it and may not let you buy from them if they know you leave bad feedback.

Alex

[maggiebvintage2010]

Does the negative feedback you left recently refer to the transaction you posted about?  You got a refund, the item now shows as "unpaid" - this has nothing to do with the seller.  It is the way the eBay system is set up.  Be a good buyer and change that feedback - it may lead sellers to block you so you can't buy from them.  Here is a link:

http://ocsnext.ebay.ca/ocs/sc

There is a tutorial about feedback - I would suggest you read it.

[xeposter]

Your link directs to the "Help & Contact" home page.

Why don't you try copying and pasting the info here.

eBay has it set up so that you cannot link to one of the "Help & Contact" pages.

Alex

[maggiebvintage2010]

Thanks Alex - here's the info.

You're the buyer

You're the seller

Once you leave feedback, you have 30 days to change or remove it. Feedback can become a permanent part of a seller's record, so as a courtesy, we suggest that you contact a seller to resolve any issues before leaving feedback that’s neutral or negative. Make sure your comments are fair, factual, and relate to the order that prompted the feedback request. Keep in mind that we don’t allow abusive or profane language. See our profanity policy for details. Change your feedback

If a buyer left neutral or negative feedback and you expected better, you have 30 days to request a revision. We encourage you to contact the buyer to find an acceptable resolution. Keep in mind that we don’t allow coercion or bullying to get a better rating. See our feedback extortion policy for details. Contact a buyer

Can I get Feedback changed or removed?

When you buy or sell items on eBay, other members can leave you Feedback about the transaction, which can be seen by all members. Feedback represents your reputation as an eBay member.

We know how important your reputation and your Feedback score are to you. Learn about when we may remove or adjust Feedback.

If you'd like to change Feedback you received or Feedback you left for another member, you have a few options:

If you want to:	Then:
Respond to the Feedback you received	Reply to Feedback received
Ask a buyer to change the Feedback they left for you	Submit a Feedback revision request
Follow up on Feedback you left for a member	Leave a follow-up Feedback comment
Change negative or neutral Feedback you left for a seller	Ask seller to request a Feedback revision
Ask eBay to remove Feedback due to a Feedback violation	Report the Feedback to us

Remember:

• If the buyer changes or removes negative or neutral Feedback, or we change or remove negative or neutral feedback, it's no longer visible to others, and any defects associated with it are removed.

[pandyaanish]

---

@mjwl2006 wrote:

Ignore that or mark it as Payment Sent manually with the drop-down menu. 

It is automatically set to do that when a refund is issued. Annoying, I know. 

---

I see, thanks!