What do I do about this buyer's request?
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05-15-2007 01:25 AM
I have a new buyer from Singapore who contacted me to send my PayPal email address so she could pay by PayPal. I contacted her and told her to click on the Pay Now button and it would take her there.
Now I received the message below:
I'm still facing a problem paying through ebay. There isn't a payment method
for Paypal, only cashier's order and personal cheque. Please do send me your
Paypal email address for me to proceed with the necessary payment. Thanks.
How do I handle this one? I have never run into this before.
Now I received the message below:
I'm still facing a problem paying through ebay. There isn't a payment method
for Paypal, only cashier's order and personal cheque. Please do send me your
Paypal email address for me to proceed with the necessary payment. Thanks.
How do I handle this one? I have never run into this before.
Message 1 of 8
7 REPLIES 7
What do I do about this buyer's request?
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05-15-2007 07:10 AM
isn't your paypal email addy the same as your own email addy? mine is anyways...and why would having your paypal address help her anymore?
Kat
Message 2 of 8
What do I do about this buyer's request?
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05-15-2007 08:04 AM
Hi, can you do a 'create a money request' transaction through Paypal and send her an invoice through Paypal directly?
Message 3 of 8
What do I do about this buyer's request?
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05-15-2007 08:42 AM
Message 4 of 8
What do I do about this buyer's request?
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05-15-2007 10:22 AM
Right, she can only use the 'send funds' Paypal feature if she has an email address to send it to.
Often the eBay invoice is screwed up (no surprise there) - sometimes the sellers address is missing, sometimes the Paypal button is not there.
Ann
Often the eBay invoice is screwed up (no surprise there) - sometimes the sellers address is missing, sometimes the Paypal button is not there.
Ann
Message 5 of 8
What do I do about this buyer's request?
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05-15-2007 04:42 PM
Sorry, but I don't have a clue what my Paypal email address is and I didn't know that I would even need one. I was under the naive assumption that Paypal was always available to buyers at the click of a button. I just checked and she has sent funds and they are in my Paypal account. I have just never run into this before and remember, I only started selling on eBay at the end of December. I am the first to admit that I have a lot to learn. Thanks for your help.
Judy
Judy
Message 6 of 8
What do I do about this buyer's request?
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05-15-2007 06:31 PM
It's your Paypal login ID.
Message 7 of 8
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05-15-2007 08:56 PM
Yea, I finally figured that out. I have sent funds that way before but just hadn't got my head around it because I had expected everyone to have easy access to Paypal when buying on eBay. Thanks!
Message 8 of 8
