Kat, it is absolutely auction interference but without the email that your buyer received there is nothing that anyone can do about it. eBay would take action against the person that sent the email to your buyer but they, of course will need to know who that person is.
Your buyer is being extremely unfair in not sharing that email. I'm not sure that I would have let them off the hook and refunded without providing proof that they received such a warning in the first place.
Your buyer is being extremely unfair in not sharing that email. I'm not sure that I would have let them off the hook and refunded without providing proof that they received such a warning in the first place.
Bill
treasure-pot
Co-Author of
Oh wow! What Bill said. 😞 I had to say that I'm so very sorry that someone did this to you.
Your buyer is being extremely unfair in not sharing that email.
Perhaps there never was an email?
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Perhaps there never was an email?
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
without providing proof that they received such a warning in the first place.
Yep... it could well be just an elaborate example of buyers remorse. Without the physical proof it seems forward to even ask for the refund.
Yep... it could well be just an elaborate example of buyers remorse. Without the physical proof it seems forward to even ask for the refund.
Bill
treasure-pot
Co-Author of
What use would a copy of the "email" make, even if it exists who cares? would you refund because some unknown third-party claimed your item is a fake even though they have never actually examined it?
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
A copy of the e-mail, with headers, would allow me to show ebay that there was auction interference and help ensure that it doesn't happen again.
If I'm following your story correctly the sender of the email would have been the person you bought it from.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Here's a dum thought....what if the under bidder emailed the high bidder to get them to back out on the off chance you'd offer it to them for less?
Stranger things have happened.
Stranger things have happened.
but ebay has just recently decided to reveal the winner now...i can't figure out why)..
The rationale for hiding bidder id's was because of bogus second chance offers. Scammers never sent these to the winning bidder only to the underbidders.
Hiding the winning bidder no doubt led to a few sellers thinking they could shill with impunity (or at least some buyers might see that as a possibility).
The hiding of bidder identities is a tricky affair, balancing transparency and bidder security is difficult. Have to say I'm not seeing bogus second chance offers mentioned very often these days, before this policy they were really becoming rampant with many buyers getting ripped off and seller reputations tarnished.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
The rationale for hiding bidder id's was because of bogus second chance offers. Scammers never sent these to the winning bidder only to the underbidders.
Hiding the winning bidder no doubt led to a few sellers thinking they could shill with impunity (or at least some buyers might see that as a possibility).
The hiding of bidder identities is a tricky affair, balancing transparency and bidder security is difficult. Have to say I'm not seeing bogus second chance offers mentioned very often these days, before this policy they were really becoming rampant with many buyers getting ripped off and seller reputations tarnished.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Of course it's a form letter but eBay does encourage its staff to use the site to familiarize themself with it. They don't use it nearly as often as we do which is how we end up pulling our hair out at some of the ludicrous statements we get in reply to our emails asking for help.
And no, they can't and won't go into someone's eBay email account. Despite what some very annoying person on the other boards thinks, they cannot just go into someone's eBay messages. They are treated the same as private messages sent from your your computer using your ISP.
There are very real privacy issues concerning that. What makes you think they would go into someone's messages? Don't you recognize what an invasion of privacy that would be? I'm sorry but I don't even understand how you could ask them to do that and think that they would.
And no, they can't and won't go into someone's eBay email account. Despite what some very annoying person on the other boards thinks, they cannot just go into someone's eBay messages. They are treated the same as private messages sent from your your computer using your ISP.
There are very real privacy issues concerning that. What makes you think they would go into someone's messages? Don't you recognize what an invasion of privacy that would be? I'm sorry but I don't even understand how you could ask them to do that and think that they would.
