auction interference

[katiusciav]

i've never had this one happen to me before, and i'm not too knowledgeable in the area (of course, when you search ebay's policies, they're so vague)...anyways, i recently sold item 250190013793...the next day, buyer paid via paypal, very excited about getting her piece after several emails...
...five minutes after paying, she sends me an email stating she just received 'credible' information from an ebay member stating my item was a fake...pardon?

first of all, i thought buyer's identities were protected after 200.00, but ebay has obviously changed that, now they expose the winning bidder, but not the other bidders...
...secondly, i assured her that my item is not fake (believe me, sooo not fake) and urged her to tell me where she just received this info so i can verify/look into it (i wasn't worried about its authenticity), that i'm the seller, so i have a right to know if i'm selling something that is being called fake...(i was just trying to get information here)..but she didn't budge...in the end, i told her i would be refunding her in full (even if she had changed her mind), since i don't want anyone out there buying my product with the least bit of doubt about its authenticity...i'll easily second chance it since i'm now hesitant about relisting as i obviously have someone out there either out to get me and 'watching' my items for whatever reason...
...for someone who has never seen the painting, i don't know how they can come to that conclusion...
...anyways, before the suggestion comes up that she made it up and had buyer remorse, this isn't possible, as she had information about the painting that she couldn't have known otherwise...(its a long story, and i don't have time to type it all here-off to another art auction)...
...bottom question is...is this auction interference? if so, how do i or ebay prove it? i've already emailed ps support and asked them, but i'm wondering if they'll actually do something...the thought of having someone out there who could potentially harm my business is a little unnerving...
...anyone know anything on this subject??

[treasure-pot]

Actually Kat, it is not eBay's "own email system". Do not compare it to a company's internal email system that they are entitled to look through. It is an email forwarding system and a reasonable level of privacy is proper.

The system was rolled out to combat spoofs emails and bogus second chance offers - not so that eBay could (at a whim) read communications between users. Suggesting that the system was introduced to serve their own best interest is a little unfair.

And what you are suggesting they do is not to "better their own purposes" - it would be to better yours.

Bill
treasure-pot

Co-Author of

[katiusciav]

well then it sucks to be me i guess! i still find it a little unfair that an ebay member via ebay messages contacted my winning bidder and informed them my item was fake which caused a loss in a good sale...it doesn't seem right that that can happen...which by the way, have second chance offered it and sold it, but she still hasn't paid...so took my painting in to an art dealer today and he verified its authenticity...so i'm relieved at that...:-) especially since the buyer has informed me their mother is related to the artist! 😮

[whoscloset]

It's not right Kat. And if you were able to get the e-mail with headers the person would be NARUed.

[katiusciav]

its funny, i'm still in contact with this original winner who is apparantly "traumatized" (?) by this whole thing, yet she still doesn't want to reveal the info for fear of retaliation...oh well...

[jakeeangel]

eesh...she sounds like a twit. 😞 Traumatized...gimme a break!

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[katiusciav]

i know!! haha...i wasn't going to comment on anything like that thinking maybe its just me..but sheeesh girl...get a life!! better yet, get an ebay life!! she said she's put her email on complete 'lockdown' or something like that...:^O