Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Bought an item, & paid for it. Shipping was $10. Seller asking for $20 more or refund

Admittedly the $10 seemed low for the shipping & the seller has only a feedback of 4, so probably an honest mistake. I have no issue paying the extra $20, but the question is how do I go about doing that through Ebay? & not just a "side" paypal reque...

New E-Bay & Pay Pal New 180 Day Guaranteed Policy

Here is a Quote off one of the other lists I belong to " I have also heard the PayPal is allowing charge backs or returns for up to 180 days as of Nov. 15, 2014 on eBay sales utilizing PayPal. So I guess someone can buy your item, take it to shows fo...

Ebay vs Paypal listing

I'm having an issue with a seller, hoping someone can help me out. I recently bought a pair of size small pants. The listing title says small and the description says small 33" inseam. I was sent a medium with a 30" inseam. I politely msgd the seller...

Resolved! Bought and Paid

I bought and paid for an item. After several weeks, the item did not show up. I contacted the seller who refunded my purchase. Days later, the item arrived. How do I pay the seller again?

What do I do if I want to purchase an item and have contacted the seller but have not heard back?

I am interested in an item and I really want to purchase it but I have contacted the seller twice now to ask questions and they have not responded, I am worried if I purchase and pay that I may not receive the item?? What should I do?

Resolved! Negative feedback not valid anymore ....

Hi I had a bad experience with a seller last week, short story I buy an item, i get a day later a personal e-mail from the seller telling me the item is not available and try to redirect me to his website with a 10% discount when the item is back in ...

How to find out where the rest of my order is and if it is being sent?

I ordered a 4 piece jeep mat set and only one piece came in which was the cargo mat. I didn't even want the cargo mat and only ordered it because it came in the set, it was the front and back mats that I wanted. I contacted the company who sent it to...

INR and new purchase at the same time

I have a buyer just made a purchase and at the same time she messaged she did not received a similar item she bought 3 weeks ago (but in different color she bought now ).Buyer is in Norway. Usually my package got fast to arrive there.She also have bo...

Ebays new search engine Cassini--Epic fail.

TEST AND PROOF. I sell quality ammolite jewelry. Search google for "Ammolite jewelry". Ebay top of list or close. open the Ebay page under "ammolite jewelry". First page contains 30 items.. Of these--16 out of the 30 are not ammolite--those cheap bro...

I can't find the PayPal Currency Exchange Rate and How to Transfer From US Funds to Canada funds.

Sorry but the new PayPal format has hidden this from me. I need to send money to my bank but would like to know at what exchange and how to transfer money from US to Canada in order to transfer.Thanks if you can help me out.

How to close return case

I recently opened up a return case, and after contacting the seller, we have agreed on a partial refund, and I've learned that the only way to get my money back is to close the return case. I went into resolution center hoping to close a case, but I ...

Leave feed back button

Is it that after so many weeks past the "Leave Feedback Button" is removed on seller's item when using Internet browser ?How do I leave feedback after it is removed using Internet browser ? The button is still there and shows up when I using E-bay An...

Resolved! Dispute for an item shipped in UK

Is this part of another change on ebay in regards to dispute. I had a buyer opening a dispute for whatever reason because I was never told why or i never had the buyer contacting me and it is ebay who deal with the buyer and the dispute for the whole...

eBay Money Back Guarantee excludes Global Shipping Program fees?

Does the eBay Money Back Guarantee exclude shipping fees collected by the Global Shipping Program for an item that is significantly not as described? I can't find any documentation on the eBay website regarding this. I recently received an item that ...

Canadian Searches

Can we no longer specify Canadian listings only when we search? Thank you.

re-opened my store, noticed new look, got back to old look, now, I want toget back to the new how?

after reopening my store, I noticed it had a new look. there was an option to go back the way my store use to look, and i clicked on it. i like the new one much better but cant find how to bring it back. anybody can help me? thanks

Searches riddled with nonsense

When searching for an item and selecting lowest price to highest, I find the search reveals items that are very loosely related to the thing I wanted to search for, or they have no relation at all. And then of course the search is riddled with garbag...

Selling Limits: items being listed individually exceed selling limit

Just curious if anyone has had a similar experience. I am relatively new to the selling side of eBay. I am looking to list a number of items however they all individually exceed the selling limit restriction as an unestablished seller. Is there a sol...

Buyers required to pay before buying another item

Recently I have had several buyers purchase buy it now items from me. They have been required to pay for one item before purchasing another, no matter how many they are purchasing. Last nite one buyer had to pay for six items individually and I then ...

I am trying to find out who sales cases of Flammin hot onion rings, only onion rings

I brought a case last year but it is no longer in my history....Please can some one help?

Resolved! A buyer has purchased something from me and now wants to pay in 2 payments. How do I do this?

A buyer purchased something from me in the last week. She is now asking me if I could split the invoice in two different payments. I don't have a problem with this but I am not sure about how to go about this for her? Does anybody know.

How to change courrier shipping to local pickup and change payment?

Good day, My question actually has two parts: 1/ I sold two items to the same buyer and two shipping options were available, courrier or local pickup. Unfortunately the buyer picked one item at local pickup for $3 and the second to be shipped at $4 p...

i want remove a feedback to have a refun

I buy a wedding dress from seller,but i did a neutral evaluation, i want a refun they said i have to remove it first can you please help me to remove the neutral evaluation

why would a buyer have an automatic bid in and then continue to bid 5 times in a row against himsel

Why would one do this?

November 19th 2014 Weekly Board Hour

Hello Canadian eBayers, Welcome to our weekly chat. Please start posting at your convenience, we will join you at 1 PM Eastern as usual.

No response from sellers to questions

Is anyone else using the eBay Blackberry app getting blown off when they ask a question of a seller?The 1st time I thought it was merely because the seller was a jerk, I've encountered anti Canadian **bleep** on eBay often enough that I refuse to eve...

Resolved! I did not receive the Parka that I bought from seller. Hard to make a claim and now

Cannot reach the seller, and now tell me that this person is no longer a member on ebay. When trying to make a complaint, the item number is not accepted and the seller is no longer listed. What can I do, I have paid for this item by pay pal, but hav...

how do I get Canada money off my listing

Canada English is showing up on my listing I do I change it to plain us english

"We can't process your request to return this item because the item wasn't purchased on the US eBay"

The item came in damaged packaging. I contacted the seller and he said send it back. I sent it. USPS Tracking number says it arrived 10 days ago.Now no response from the seller.Fine, I'll start the formal process.FAIL "We can't process your request t...