How to find out where the rest of my order is and if it is being sent?

amca235
Community Member

I ordered a 4 piece jeep mat set and only one piece came in which was the cargo mat. I didn't even want the cargo mat and only ordered it because it came in the set, it was the front and back mats that I wanted. I contacted the company who sent it to eBay and they told me that sent all four pieces to eBay's shipping center and that I would need to contact eBay to find out where the rest of the package is however I can not find any emails or phone numbers to be able to contact eBay. Can someone help me out??

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How to find out where the rest of my order is and if it is being sent?

The seller is in the USA and used the Global Shipping Program to process your order.

 

Once the seller has Confirmed Delivery of the purchase to the GSP plant in Kentucky, his responsibility ends. Don't talk to him anymore.

 

Go to the Resolution Centre up in the top right hand corner of this page under Help& Contact. Choose Item Not As Described.  Start the Dispute.

 

You may be asked to return the incomplete item, but not necessarily. If you are, use a service with Confirmed Delivery.

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