Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

great feedback low DSR's

How can one or two buyers drop the DSR's 5 points??

virtual currency and mining contracts

So I am an established seller, and I have lots of prior experience selling bitcoin mining contracts via ebay. Recently I had an item removed (a mining contract) and in my messages Ebay notified me that my item was posted in the wrong category. They t...

Unable to add a shipping fee to an invoice

HiI sold an item and now I am trying to do the revised invoice and add the shipping cost I recieved from FEDEX, but when I enter the amount quoted and click recalculate. It does not add the amount and simply refreshes the page. Any help would be grea...

Strange Buyers

I have sold 9 Auctions over the last 6/7 days to two different Buyers so I sent the Invoices to both for the items. The first guy paid me today and when I checked the addresses they were both to the same address and both had the same Phone Number so ...

if you can't sell electronic cigs on here then why are there thousands up for bids?

what is the 'c' before the price being shown now???

What is the C being shown before the price now???

how to get a feedback changed

I got a negative feedback and the buyer said they would change it but I have to request it and can't find out where I go to have it done.

New eBay note

Just checked the screen with my SOLD items within last 14 days and have noticed lines:We've revised payment information for this item. To see the accurate listing price and costs, click the item name link. They appeared on items which were shipped wi...

I just checked my listing and it says I offer free shipping....I don't!

Why does it show that I offer free shipping when I don't?

why do people list things on ebay.ca if they don't ship to Canada?

Why do sellers list items for sale on eBay.ca if they don't ship to Canada?

Why isn't the size of my top isn't lsted on the confirmation receipt

Hi,I ordered a black top yesterday, and received my conformation/receipt, but the size I ordered isn't on it. How can I check what size has been ordered? Thank you very much, Susan B

Resolved! Need Sellers' Advice on Two Questions - Offers and Refund Terms

If I make offers that the seller refuses, can I still buy the item at the seller's original asking price or am I SOL? I read the support docs on Best Offers but it doesn't mention this. Also, if there is no refund policy mentioned and I might need to...

Ebay Search Algorithm Screwed Up Yet Again

I periodically check my items, as I am sure most sellers do, to see where they are showing up in keyword targeted search results and of late I have noticed that my items are sliding down the results for no apparent reason. To my amazement (sarcasm of...

Another unprovoked attack by Ebay's Customer Dis-service who wants to join in a class action suit?

Today, with out notice or any incidence of infraction of any policy, ebay imposed upon us again a 21 day hold on our funds. This capricious and tyrannical action on the part of ebay has to be hell to account for the injustice that it is. If there are...

Resolved! shipping fail o.O?

i do not understand this ... return the item for a refund i dont even have it

Getting paid threw PayPal without having a credit card or bank account linked to account?

Hello. I have purchased threw PayPal multiple times, but I always used a pre paid credit card. I am interested in starting to sell a few items and am wondering if I can do so without having a credit card or bank account linked to my account? If I was...

Is there a way to retrieve your previous sales.

Is there a way to retrieve you past sales?

Indefinite Selling Restriction

Hello I have an indefinite selling restriction on my account I have no idea why I did nothing illegal and I wasn't selling counterfeit I don't get it, I am trying to find a number to reach ebay but I can't and I am told not to reply to the email sent...

Resolved! Considering to switch my listing from USD$ to CAD$ because of conversion fees... Need advice!

Hey guys, My situation:My customers are pretty much 50% Canadians and 50% Americans (to make the matter more complicated).All my listings are in USD$. My problem:I’m really annoyed at having PayPal’s conversion fees paid twice when I sell to Canadian...

shopping cart is missing

Hi,my customer informed me that on my listing (Faller 161747 or 130513) the button 'add to cart' is missing.as a seller i cannot test my own items, however while checking my listing, the button is clearly showing just below'buy it now'how is this pos...

Has anyone considered contacting a lawyer about ebay's DEFECT RATES?

Hello. Against my better judgement, I am posting here (trolls, please stay away). Are any other Canadian sellers who ship a large percentage of their orders overseas via CanadaPost SURFACE mail having the same problem as me? I have been selling inter...

eBay Helps China Sellers

eBay Helps China Sellers with Overseas Warehouse Solutions By Ina SteinerEcommerceBytes.comAugust 20, 2014 http://www.ecommercebytes.com/cab/abn/y14/m08/i20/s01 It sure would be nice if eBay could consider helping Canadian sellers!

What happened to search worldwide option?

Why can I not select my home site only or worldwide site in search criteria.

Resolved! Brokerage fee and import tax on Ebay Returned Item

Please help!!! And please tell me how to pay you back for good advice!!!10 days ago sold Italian sneakers for $200 to buyer in US. They did not fit and box was immediately sent back. Buyer did not think too much (just like me) and used UPS.Item is in...

Getting by PayPal's conversion rate TWICE for 1 item. How to avoid this??

Hey guys, I list all my items in USD$ (despite being Canadian). Yesterday, I sold a 400 USD$ item to another Canadian. He sent me a message complaining of having to pay 477 CAD$ instead of 462 CAD$ as indicated in the item listing. I apologized and t...

Ebay Won't Let me finish my add... all these policies?! :P

So I'm selling an auto part using Ebay.com Motors... I go and part the vehicle compatibility and all the information in. When I get to the bottom there are 3 sections; Payment policy, Shipping policy and Return policy. I have no policies there, when ...

unaable to pay

I won a bid on ebay and followed instructions and unable to completeplease help

someone hacked into my account, there is no where to find ebay for help. what gives?

someone hacked into my account lately and tried to buy couple of things, im very scared and frustrated, now the seller want me to pay but i dont want to. what to do?

The end of Seller "Me" page

I notice that the phase-out of the "Me" page, announced several months ago by eBay, has finally taken full effect. Click on the icon and you're now taken to the (rather impersonal) personal profile page. I'm very sorry to see it go, as it was the one...