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eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

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Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

I tried to use shipping calculator on ebay.ca many times, I entered my post c when I press "show rat

Dear friends:I am a newbie on ebay. I live in V3M 1P1, I try to get the rate of V6C 2T4.I entered all the information. When I press"show rates", it shows below. But when I press "offer services", it does't work. and I can't see any checkboxes below. ...

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Resolved! refund if I leave positive feedback

I bought something and the sizing was not as expected and the colour of the item was not what it appeared to be on the screen. They were very apologetic and offered to give me a partial refund. I was pleased with that, but now they tell me they would...

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  • 1652 Views
  • 9 replies
  • 0 helpful

how to withdraw bid

how to withdraw bid befor 24 hours of ending the the auction

i ordered an item in april, seller stated it could take until july to receive, item never received,

i ordered an item E011018, april 26. this item never arrived and the seller stated that delivery could take up to 3 months.. i would like to take action and have seller banned, or something on ebay beyond already having reported the money as stolen f...

Resolved! Paid for Item, but Shipping was Quoted too Low

I recently won an auction with a US seller (I'm in Canada) who's item applies to the Global Shipping Program. However, the seller has stated that the shipping value I already paid is far too low and that it's actually going to cost more to ship. I to...

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  • 1839 Views
  • 10 replies
  • 0 helpful

Selling from Canada how do I get the most exposure in the usa

It seems that when I sell something on eBay it only sells to people around were in live. I found it to be very odd so I asked eBay. They sad Americans have to press the canada button to view canadian sites, otherwise it wouldn't show up. How can I ge...

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  • 179 Views
  • 2 replies
  • 0 helpful

Resolved! opening a case after cancelling a transaction, buyer won't respond

I have issued a buyer a refund and opened a case to cancel the transaction to get my final value fees back. The buyer isn't responding to my emails or agreeing to cancel the transaction. The case has been opened for 2 days now and still no response o...

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  • 1468 Views
  • 6 replies
  • 0 helpful

changing email

I changed my email but it is not the same account I can still get in under my user name but not my new email that is a completely new account which I don't want how can I get ebay to change my old email address to my new one with out losing the old a...

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  • 114 Views
  • 1 replies
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how can I remove a seller from listings?

How can I remove a seller from showing up in my searches. They ripped me off, and disallowed any futher contact, so I'd rather not have to scroll through their listings.

how does a seller in china give an exception to ship to Canada

I want to purchase from a seller in china but their lot says they don't ship to Canada. When I asked them for an exception (I purchased from them a short while ago and I know they do ship to Canada) they obviously don't know how to do it but they ins...

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  • 150 Views
  • 1 replies
  • 0 helpful

How do I add items to an invoice that has already totalled my shipping costs?

I requested for an invoice to total my shipping costs from a seller, but then I saw something else I wanted to add to it but ebay will not let me add any news items to the invoice. The seller is willing to let me add those items to the invoice, but t...

Seller informs you he doesn't ship to your country even though the description says he does

I bid on an item from the USA and I am in Canada. I waited for the bids to close, I was the highest bidder and received a confirmation email from Ebay. Then got an email from seller advising he doesn't ship to Canada. Error was Ebay's fault as he sai...

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  • 365 Views
  • 4 replies
  • 1 helpful
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