can a buyer change feedback from neutral to positive if error was made?

Hi,

my buyer left a neutral feedback but positive comment. The buyer made a error wanting to put positive feedback.

how can this be fixed.

thank you

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can a buyer change feedback from neutral to positive if error was made?

You have to send the buyer a revision request.

 

http://pages.ebay.ca/help/feedback/questions/remove.html

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